Resident Support Specialist

1 day ago

Wading River, New York, United States Community Housing Innovations Full time
Job Title: Resident Support Specialist

Community Housing Innovations (CHI) is seeking a highly motivated and compassionate Resident Support Specialist to join our team at our Wading River location. As a key member of our team, you will play a vital role in providing a safe, structured, and supervised environment for our residents and staff.

Key Responsibilities:
  • Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
  • Screen all clients and visitors entering the facility.
  • Perform bag searches upon intake and as required.
  • Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
  • De-escalate potential crisis situations and document all interventions.
  • Conduct rounds throughout the facility, including hallways, stairwells, floors, bathrooms, and other common areas.
  • Complete logs, incident reports, and all other required documentation.
  • Perform administrative and receptionist duties at the operations/front desk.
  • Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
  • Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
  • Assist with room preparation and turnover for new clients.
  • Maintain inventory of cleaning and office supplies and ensure proper distribution.
  • Inform management of work site's physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
  • Support afterschool/evening activities as needed.
Requirements:
  • Education: High School Diploma or GED required.
  • Experience: 1-2 years of experience working in a related field preferred.
  • Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.
  • Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
  • Physical Performance: Ability to tour property, walk distances, and climb stairs.
  • Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
  • Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.
Benefits:
  • Salary: $20.00 an hour (approximately $41,600 annually)
  • Overtime available
  • Open shifts:
    • Part-time: [Sat/Sun 12am-8am] [Sat/Sun 8am-4pm] [Sat/Sun 4pm-12am]

Apply online at https://www.communityhousing.org/about-chi/chi-careers/

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