Program Director Lead

3 days ago


Walnut Creek, California, United States Front Porch Full time
Job Overview

We are seeking a highly motivated and results-driven Home Match Director to lead our San Francisco team in meeting its goals and objectives.

The ideal candidate will have experience working with diverse populations, be fluent in Spanish or Chinese, and have excellent customer service skills.

This is an exceptional opportunity for a talented individual to make a meaningful impact in the community while developing their leadership skills.

Key Responsibilities:
  • Establish and achieve annual goals and objectives in consultation with the Senior Director
  • Become an expert in the Home Match program and other Community Services programs
  • Model high customer service standards to funders and participants
  • Direct, support, and cultivate/mentor staff
  • Develop and implement outreach plans to promote the program
  • Lead the matching and home sharing process for a portfolio of program participants
  • Conduct follow-up mediation services as needed
  • Use creativity to determine effective new methods of conducting outreach and engaging with Home Match participants
  • Use online tools to track and analyze program data
  • Continually seek opportunities to strengthen and/or expand the program

Estimated Salary: $65,000 - $80,000 per year


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