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Spa Services Coordinator

2 months ago

Mountain Village Colorado, United States Madeline Hotel and Residences Full time
Position Overview

As the primary point of contact for guests at our luxurious spa, you will play a vital role in welcoming visitors and guiding them through our exceptional facilities. Your friendly demeanor and dedication to customer satisfaction will ensure a memorable experience for all.

Key Responsibilities:

  • Welcome guests as they arrive, providing them with a thorough orientation of the spa amenities.
  • Deliver outstanding personal service, ensuring every guest feels valued and attended to.
  • Oversee the seamless operation of the spa by reviewing daily treatment schedules and preparing guest areas to align with our high standards.
  • Maintain cleanliness in pool areas by promptly removing used towels, cups, and dishes, and restocking supplies as needed.
  • Transport linen carts to the laundry facility efficiently.
  • Ensure locker rooms, lounges, and hospitality stations are well-stocked with towels, linens, and essential amenities.
  • Dispose of waste and soiled linens appropriately throughout the day.
  • Foster a positive atmosphere and contribute to a collaborative work environment.

Ideal Candidate: The successful candidate will possess a passion for delivering exceptional customer service, with a keen eye for detail and the ability to thrive in a dynamic setting.