Dental Care Coordinator

7 days ago


Schaumburg, Illinois, United States Webster Dental Management Full time

About Webster Dental Management

We are a leading dental practice with over 46 years of experience in delivering exceptional patient care. Our team is dedicated to providing the highest level of service, and we are looking for a skilled Patient Services Representative to join our team.

Job Summary

The Patient Services Representative will be responsible for providing excellent customer service to patients and guests. This includes greeting patients, performing check-in/check-out procedures, maintaining accurate records, and ensuring a clean and comfortable waiting area.

Key Responsibilities

  • Greet patients and guests upon arrival
  • Answer phone calls and deliver messages as needed
  • Confirm and update patient identification, demographic, and insurance information
  • Obtain patient consents/referrals/authorizations
  • Schedule appointments and maintain an optimal schedule
  • Verify insurance coverage and collect payments
  • Maintain accurate records and track key performance indicators

Requirements

  • H.S. Diploma or Equivalent
  • Exceptional customer service skills and phone etiquette
  • Strong computer skills
  • Highly organized with excellent communication skills

Estimated Salary: $40,000 - $55,000 per year

Benefits

We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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