Store Protection Officer

2 weeks ago


Orange, California, United States Vets Hired Full time
About the Job

We are seeking a highly skilled and dedicated Store Protection Specialist to join our team at Vets Hired. As a Store Protection Specialist, you will play a critical role in maintaining a safe and secure environment for our customers and associates.

Key Responsibilities
  • Maintaining a Safe and Secure Environment: You will be responsible for ensuring the safety and security of our store, including monitoring for potential safety issues, removing clutter, and ensuring safe and clear egress to emergency exits.
  • Developing Great Teams and Partnerships: You will provide excellent customer service, treat all customers and associates with respect, and demonstrate courtesy, friendliness, and professionalism at all times.
  • Mitigating Theft and Fraud: You will monitor entrances and exits, identify suspicious behavior, and gather theft indicators to impact shortage trends.
  • Minimizing Operational Shortage: You will increase store awareness on effective processes to minimize operational shortage, train and educate associates on shortage reduction initiatives, and observe and validate proper checkout procedures.
Requirements
  • Education: High school education or equivalent required, AA degree preferred.
  • Experience: One year retail supervisor experience or similar training preferred, one year loss prevention/security training preferred.
  • Skills: Strong communication skills, ability to build and maintain relationships with the store team, excellent customer service skills, and proven ability to effectively resolve conflict.
Physical Requirements/ADA:
  • Consistent Timeliness and Regular Attendance: Ability to spend up to 100% of working time standing, walking, and moving around the store.
  • Ability to Lift and Move Objects: Must be able to raise or lower objects more than 25 lbs. from one level to another.


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