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Communications Specialist

3 months ago

Chicago, Illinois, United States Elevation Academy Full time
Job Overview

Position Title: Communications Agent
Department: Communications

Role Summary: The Communications Agent plays a pivotal role in orchestrating and implementing a range of communication initiatives to facilitate effective internal and external dialogue for the organization. This position requires collaboration with various teams, crafting clear messages, managing online platforms, and contributing to the overarching communication strategy. The successful candidate will possess exceptional written and verbal communication abilities, a solid grasp of social media dynamics, and the capacity to thrive in a dynamic work environment.

Core Responsibilities:

Internal Communication:

  • Design and disseminate internal communications, including newsletters, announcements, and updates for staff.
  • Work alongside HR and leadership to ensure uniform messaging and information flow.
  • Oversee internal communication channels, such as intranet systems and email lists.

External Communication:

  • Compose and distribute press releases, media alerts, and other public-facing communications.
  • Address media inquiries and coordinate interviews, statements, and public relations efforts.
  • Foster relationships with external media and stakeholders.

Digital and Social Media Management:

  • Develop, curate, and oversee content for social media platforms (e.g., LinkedIn, Twitter, Facebook, Instagram).
  • Monitor social media channels and interact with followers to enhance the organization's online visibility.
  • Evaluate social media metrics and refine strategies to boost engagement and outreach.

Crisis Communication:

  • Support the formulation and execution of crisis communication strategies.
  • Serve as a contact point during crises, ensuring timely and accurate information is relayed to all relevant parties.

Event Communication Support:

  • Provide communication assistance for organizational events, including creating promotional materials and managing event-related messaging.
  • Help coordinate press conferences, webinars, and other public gatherings.

Qualifications:

  • Exceptional writing, editing, and proofreading capabilities.
  • Familiarity with social media platforms and digital communication tools.
  • Strong interpersonal skills with the ability to collaborate effectively across teams.
  • Capability to manage multiple projects and adhere to deadlines in a fast-paced setting.