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Medical Office Coordinator

2 months ago

Grand Island, Nebraska, United States GO PHYSICAL THERAPY LLC Full time
Job Summary

GO Physical Therapy LLC is seeking a skilled Medical Office Coordinator to provide exceptional front desk support for our Balance Mobility & Aquatic Center. As a key member of our team, you will be responsible for delivering top-notch patient care and administrative services.

Key Responsibilities
  • Receptionist Support
    • Answer and direct phone calls to the appropriate staff members.
    • Greet patients, family members, and visitors with a warm and welcoming demeanor.
    • Schedule patient appointments and maintain an accurate and up-to-date schedule.
    • Collect patient demographics and billing information.
    • Assist patients with completing paperwork.
    • Admit new patients in a timely and accurate manner.
    • Verify appointment times and dates with patients prior to new evaluations.
    • Assist with assigning daily patient treatment schedules.
    • Manage the waiting room and maintain a clean and organized environment.
    • Responsible for filing and document management.
    • Coordinate the discharge process for patients.
  • Administrative Support
    • Gather necessary administrative information, including:
    • Accepting and processing patient payments as needed.
    • Arranging interpreters for patients.
    • Faxing or calling for additional scripts.
  • Confidentiality and Communication
    • Maintain patient confidentiality at all times.
    • Communicate effectively and professionally with coworkers and management.
    • Respect and interact appropriately with coworkers.
    • Openly communicate with the Department Director.
    • Notify the Director of absences and maintain good attendance.
    • Exemplify a positive attitude and work environment.
    • Identify problems and contribute to constructive problem resolution.
    • Develop positive employee relations and rapport with staff members.
  • Additional Responsibilities
    • Perform additional job duties as assigned.

GO Physical Therapy LLC is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, or handicap, or veteran status.