Deposit Services Representative I: Efficient Transaction Processing
3 days ago
We are seeking a highly skilled Deposit Services Representative to join our team at Partners Bank. This role is ideal for individuals who thrive in fast-paced environments and possess excellent communication skills.
Key Responsibilities:
- Process un-posted items, Charge Backs, Check adjustments, and check images in excess of $5,000 for endorsement and signature, stop payments, notice of holds, A9 Forms, ID Theft 911 Enrollments, ACH disputes.
- Processing Encoding/Listing Errors, IAT Transactions, review & redirect Incoming ACH Exception items.
- Process SSI Notification Requests, Deposit Verifications
- Respond effectively to customer inquiries in regard to fees and discrepancies and research requests
- Perform some Electronic Banking functions, including phone & email support, remote deposit capture, pin resets and limit controls. Willing to take on additional responsibilities.
- Cross train in Core Department to assist with their daily tasks.
- Assist bank with new CD Listing Service program.
- Scanning documents into FDM Document Imaging system.
- Approve RegD exceptions and charge account accordingly.
- Monitor and research savings and Savings & DD Unposted General Ledger
- Research and mail exception statements and distribute in-house statements
- Track pending signatures for Stop Payments on checks
- Verify wires
- Responsible for placing holds on accounts for Large Dollar Notifications
- Assist with court subpoenas
- Print and mail afternoon reports
- Handle returned mail
- Process and file check orders
Requirements:
- One year of employment experience with Partners Bank or financial institution setting
- Familiar with Regulation E and Regulation CC
- Working knowledge of ACH
- Working knowledge of Partners Bank products and services
- Excellent internal/external customer relations
- Must be organized with ability to multitask
- Must be a team player
What We Offer:
- A competitive salary of approximately $52,000 per annum, commensurate with experience
- A comprehensive benefits package, which includes health insurance, retirement plans, and paid time off
- Ongoing training and professional development opportunities
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