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Customer Service Representative

2 months ago

Montclair, New Jersey, United States Ronald Demyers - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Establish and maintain strong relationships with clients to understand their insurance and financial needs.
  • Use a customer-centric approach to educate clients about insurance options and provide personalized recommendations.
  • Develop and implement effective sales strategies to meet or exceed sales targets.
  • Collaborate with the team to identify opportunities for growth and improvement.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Proficiency in computer applications and software.
  • Ability to work independently and as part of a team.
What We Offer
  • A competitive hourly rate of $17.00 per hour.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.
  • Flexible scheduling to meet the needs of our clients.
About Our Agency

Our agency is dedicated to helping individuals and families manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a growth-oriented agency with a team of highly motivated individuals who are passionate about making a difference in our community.