Community Outreach Coordinator

2 days ago


Los Angeles, California, United States Pair Team Full time
About Pair Team

We are a mission-driven organization dedicated to improving the wellbeing of underserved communities by connecting them to high-quality care.

Our innovative approach combines community-led, virtual care with a multidisciplinary team to address not just clinical needs but also health-related social needs.

The Opportunity

We are seeking a highly motivated and results-driven Community Engagement Specialist to play a critical role in our team.

This is a remote-forward role that requires on-site work 1-2 times a month in Los Angeles, CA.

Key Responsibilities
  • Identify, outreach, engage, and enroll individuals into our program virtually through phone, text, and email, and in-person at clinic, community-based organization, and health system partner locations.
  • Develop strong relationships with eligible members, understanding their unique needs and circumstances.
  • Provide education to our partners regarding our services, focusing on linking eligible members to our Enhanced Care Management program.
  • Explain the benefits and services of Enhanced Care Management, acknowledging potential hesitations or mistrust.
  • Leverage your deep understanding of the community and exceptional customer service skills to gain trust with eligible members and enroll them in the program.
  • Promote effective communication amongst internal teams, clinics, community-based organizations, and health system partners.
  • Meet key enrollment metrics and support our mission to improve the wellbeing of underserved communities.
Must-Have Qualifications
  • Physically located in or near Los Angeles, California.
  • 1+ year of experience working in a metric or quota-driven environment.
  • Dedicated to working within and improving the community you are part of.
  • You are results-driven with a proven track record of exceeding performance indicators.
  • Bilingual (English/Spanish) with excellent communication skills, proficient in reading, writing, speaking, and listening in English and Spanish.
  • Strong technical skills and comfort with utilizing multiple technology platforms.
  • A valid driver's license and auto liability insurance.
Benefits
  • Salary: $53,600 - $59,200 per year, depending on experience.
  • Comprehensive health, vision, and dental insurance.
  • Equity compensation package.
  • Employer-sponsored 401k plan.
  • Flexible vacation policy – take the time you need to recharge.
  • Monthly $100 work-from-home expense stipend for your WFH days.
  • Mileage/gas reimbursement for your on-site days.
  • Opportunity for rapid career progression with plenty of room for personal growth.


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