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Community Outreach and Support Coordinator
1 month ago
We are seeking a highly motivated and compassionate Community Outreach and Support Coordinator to join our team at TELACU Residential Management, Inc. (TRM). As a key member of our staff, you will play a vital role in providing exceptional support services to our residents, ensuring their comfort, well-being, and satisfaction with their living experience.
About the RoleThe Community Outreach and Support Coordinator is responsible for serving as a liaison between TRM and its residents, families, and community partners. This position requires excellent communication, problem-solving, and organizational skills, as well as a deep understanding of the needs and challenges faced by low-income older adults and individuals with disabilities.
Responsibilities- Serve as resident advocate, addressing daily life issues and well-being concerns in a timely and professional manner.
- Initiate and manage the 504 process for reasonable accommodations, working closely with maintenance staff and residents to ensure seamless completion.
- Develop and implement individualized Supportive Services Plans, incorporating evidence-based programming and services to facilitate safe aging in place.
- Provide case management, assessing resident needs, updating plans, and making referrals to service providers as necessary.
- Collaborate with property management teams on outreach and education efforts, creating resource directories and promoting community programs.
- Maintain accurate records and reports using AASC Online, adhering to confidentiality and data protection policies.
To succeed in this role, you will need:
- A Bachelor's degree in Social Work, Gerontology, Psychology, or Counseling, or an equivalent combination of education and experience.
- Bilingual English/Spanish proficiency preferred.
- Strong advocacy, problem-solving, and communication skills.
- Ability to work independently and as part of a team, prioritizing tasks in a fast-paced environment.
- Familiarity with program services supporting elderly and special needs populations.
- Cultural competency and sensitivity when interacting with diverse populations.
As a valued member of our team, you can expect a competitive salary, medical, dental, and vision insurance options, a 401(k) retirement plan, and generous paid time off.
