Sales Associate

4 hours ago


Waipahu, Hawaii, United States Tapestry Full time
About Coach

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last for you to be yourself in. Coach is part of the Tapestry portfolio, a global house of brands committed to stretching what's possible.

Job Summary

We are seeking a Sales Associate - Men's Seasonal Coach to join our team. As a Sales Associate, you will be responsible for meeting customer needs through solution-oriented and forward thinking. You will create positive impressions with customers by bringing your best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style.

Key Responsibilities
  • Meets customer needs through solution-oriented and forward thinking.
  • Creates positive impressions with customers by bringing best self to work through elevated, sophisticated, appropriate business attire consistent with Coach's guide to style.
  • Demonstrates Coach's Selling and Service expectations at all times.
  • Flexes personal selling techniques to contribute to overall store financial results.
  • Demonstrates persuasive (not aggressive), confident, friendly and genuine service skills and selling behaviors.
  • Works with multiple customers simultaneously and breaks away as appropriate.
  • Follows up with customers consistently and genuinely to influence/close the sale.
  • Sensitive to customers' needs and tailors approach by reading cues.
  • Ensures all daily tasks are completed without negatively impacting service or Coach standards.
Requirements
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).

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