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Food Services Operations Manager

2 months ago


New York, New York, United States Mercury Group Staffing Full time

About the Job

Mercury Group Staffing is seeking a highly skilled Food Services Operations Specialist to join our team in New York. As a key member of our operations team, you will be responsible for overseeing catering programs, implementing policies to enhance guest satisfaction while reducing costs, and managing onsite Hospitality & Logistics (H&L) team operations.

Key Responsibilities:

  • Oversee catering programs to ensure seamless execution and high-quality service
  • Implement policies and procedures to enhance guest satisfaction and reduce costs
  • Manage onsite Hospitality & Logistics (H&L) team operations to ensure efficient and effective service delivery
  • Develop and maintain relationships with key stakeholders, including vendors and internal teams
  • Monitor and analyze operational metrics to identify areas for improvement and implement changes as needed

Requirements:

  • 1-2 years of management experience with a proven track record in people management and process implementation
  • Background in operations roles, preferably in the food service industry
  • Effective written and verbal communication skills to ensure clear directives and cohesion among all F&B program stakeholders
  • Preferred qualifications include a Bachelor's degree and 3+ years of management experience, background/experience in catering, and familiarity with Excel

Salary: $2,798.00 per week