RN Patient Services Manager III

3 weeks ago


SaintAubinsurGaillon, Normandie, United States UNC Health Full time
Job Summary

We are seeking a highly skilled and experienced RN Patient Services Manager III to lead our Surgical/Trauma Critical Care Unit at UNC Health. As a key member of our leadership team, you will be responsible for ensuring the delivery of high-quality patient care and services in a fast-paced, Level 1 Trauma certified environment.

Key Responsibilities
  • Lead and manage a team of nursing staff, medical support staff, and utility aides to provide exceptional patient care and services.
  • Develop and implement strategies to improve patient satisfaction, quality outcomes, and staff retention.
  • Collaborate with interdisciplinary teams to ensure seamless patient care and services.
  • Manage budgets and resources to ensure effective use of clinical and financial information.
  • Ensure compliance with internal and external regulatory standards and nursing practice.
  • Participate in quality improvement initiatives to address identified patient safety or quality of care issues.
  • Develop and implement educational programs to enhance staff knowledge and skills.
  • Advocate for patients and families to ensure their needs are met.
Requirements
  • Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
  • Licensed to practice as a Registered Nurse in the state of North Carolina.
  • Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
  • Professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
What We Offer

UNC Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an inclusive organization that values diversity and promotes a culture of respect and empathy.



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