RN Patient Services Manager III
3 weeks ago
We are seeking a highly skilled and experienced RN Patient Services Manager III to lead our Surgical/Trauma Critical Care Unit at UNC Health. As a key member of our leadership team, you will be responsible for ensuring the delivery of high-quality patient care and services in a fast-paced, Level 1 Trauma certified environment.
Key Responsibilities- Lead and manage a team of nursing staff, medical support staff, and utility aides to provide exceptional patient care and services.
- Develop and implement strategies to improve patient satisfaction, quality outcomes, and staff retention.
- Collaborate with interdisciplinary teams to ensure seamless patient care and services.
- Manage budgets and resources to ensure effective use of clinical and financial information.
- Ensure compliance with internal and external regulatory standards and nursing practice.
- Participate in quality improvement initiatives to address identified patient safety or quality of care issues.
- Develop and implement educational programs to enhance staff knowledge and skills.
- Advocate for patients and families to ensure their needs are met.
- Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
- Licensed to practice as a Registered Nurse in the state of North Carolina.
- Three (3) years of professional nursing in tertiary care and one (1) year of management experience in specialty area.
- Professional certification (ANCC Magnet approved) relevant to Management, Leadership or Clinical Area is required within the probationary period of employment.
UNC Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an inclusive organization that values diversity and promotes a culture of respect and empathy.
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