Retail Sales Lead

3 weeks ago

Lone Tree Douglas County CO, United States Fabletics Full time
Job Title: Retail Sales Lead

About the Role:
As a Retail Sales Lead at Fabletics, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations. You will work alongside the Store Manager, store supervisors, and a team of highly personable associates to help our customers live their passion.

Key Responsibilities:
  • Embody our culture and values and provide insight to our customers on how to live their passion.
  • Actively engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
  • Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
  • Provide training and immediate feedback around our customer experience playbook & other performance expectations.
  • Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
  • Communicate inventory and training needs to Store Manager to increase overall customer experience.
  • Maintain store-merchandising guidelines that make the store easy to shop and add value to the customer's purchase journey.
  • Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
  • Strive for excellence meeting and exceeding Store objectives as it relates to performance, productivity, efficiency, and quality standards.
  • Serve as a resource for general product knowledge to all customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Maintain all safety and security standards and identify, communicate potential issues.
  • Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

Requirements:
  • 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
  • Knowledge & familiarity of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
  • Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
  • Ability to work with large teams.
  • Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  • Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity presents itself.
  • Familiar with retail inventory and P.O.S. systems.
  • Self-motivated, a good communicator with an innate ability to bring the best out in others.
  • The ability to multi-task, set priorities, and work well under pressure.
  • Flexibility in work hours, open to work evenings, weekends, and national holidays.
  • This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
  • Applicants must be 18 years of age or older.

What's in it for you:
  • The role has a salary between $21.00 per hour depending on experience.
  • 70% employee discount on Fabletics Brands.
  • Free outfits each month.
  • Paid Sick Time.
  • 401k match.
  • Annual Bonus Plan.
  • Paid Time Off.
  • And More.

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