Resident Services Coordinator
3 weeks ago
We are seeking a skilled Resident Services Coordinator to join our team at Brookdale Lake Shore Drive. This is an exciting opportunity for someone who is passionate about delivering exceptional resident care and support services.
About the RoleThe Resident Services Coordinator will be responsible for assisting residents in identifying appropriate resources to maintain their highest level of independence and satisfaction. This includes problem-solving for health, social, and emotional needs, as well as coordinating support services.
You will work closely with the Executive Director to hire, train, discipline, and terminate departmental associates in accordance with company policies. Additionally, you will develop, oversee, market, and coordinate community resident services programs.
This role requires strong communication skills, ability to remain calm in stressful situations, flexibility, and skill in multi-tasking. You will also be required to supervise other staff positions and monitor outside care providers working at the community.
As a key member of our team, you will assess prospective residents for appropriateness of residency, coordinate new resident orientation processes, and conduct family conferences to determine the amount of support services required.
You will respond to emergencies, alert medical help when necessary, and address resident concerns, incidents, and accident reports in a timely manner. Regular communication with health care providers, family members, and other staff members will be essential in this role.
With a Bachelor's Degree from a four-year college or university and one to two years related experience, you will possess extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment.
We offer a competitive salary range of $60,000 - $80,000 per year, based on experience. Our benefits package includes tuition reimbursement, pet insurance, adoption reimbursement benefits, and a variety of associate discounts.
What We OfferBrookdale offers a supportive work environment, opportunities for professional development, and ongoing programs catered to your overall health and wellness. As a valued member of our team, you will enjoy a full suite of health insurance, life insurance, and retirement plans.
We value diversity and inclusion, and welcome applications from veterans, transitioning active duty military personnel, and military spouses. If you are passionate about delivering exceptional resident care and support services, we encourage you to apply for this exciting opportunity.
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