Estate Manager

AlohaHP is seeking a highly skilled and experienced Estate Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day management of our private estates, ensuring that all aspects of property maintenance, guest services, and staff supervision are executed to the highest standards.

• Property Management: Oversee the maintenance and upkeep of our private estates, including security, mechanical systems, audio-visual equipment, computer networks, and vehicle maintenance.
• Guest Services: Coordinate and supervise the provision of culinary services, transportation, laundry, housekeeping, and other guest amenities.
• Staff Supervision: Lead and manage a team of staff, including butlers, concierges, and other support personnel, to ensure that all tasks and responsibilities are completed to the highest standards.
• Event Planning: Organize and execute formal dinners, banquets, and other social events, including planning, seating arrangements, table settings, and supervising wait staff.
• Reporting and Safety: Identify and report any safety hazards or concerns, and ensure that all staff are aware of and follow safety protocols.

• Experience: 5+ years of experience in a private estate or 5-star hotel setting, with a minimum of 3 years of supervisory experience.
• Skills: Excellent interpersonal and communication skills, with the ability to inspire confidence and professionalism in our guests. Ability to work effectively with a diverse team, including multilingual and multicultural staff.
• Education: High school diploma or equivalent required; degree in hospitality, business, or a related field preferred.
• Certifications: Valid driver's license and ability to obtain any necessary certifications or licenses.

• Travel: Up to 30% travel required, with occasional overnight stays.
• Lifting: Ability to lift up to 50 pounds, with frequent lifting and carrying of objects.

• Flexibility: Ability to adapt to changing circumstances and priorities.
• Dependability: Ability to work independently and as part of a team, with a strong sense of responsibility and accountability.
• Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, staff, and other stakeholders.
• Problem-Solving: Ability to identify and resolve problems in a timely and effective manner.
• Work Ethic: Strong work ethic and commitment to delivering exceptional results.