Travel Support Specialist

4 weeks ago


Westlake Village, California, United States AAA Full time
Travel Support Specialist

At AAA, we're looking for a skilled Travel Support Specialist to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our members before, during, and after their trips.

Key Responsibilities:
  • Answer and service all incoming calls and emails related to travel destinations
  • Process tasks such as relocations, schedule changes, and document concerns
  • Research and resolve payment discrepancies and accounting requests
  • Process booking revisions and apply or waive cancellation or changing penalties

We're looking for a detail-oriented and organized individual with excellent communication skills to join our team. If you're passionate about delivering exceptional customer service and have a knack for problem-solving, we'd love to hear from you.


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