Billing Specialist
1 week ago
Amtec is seeking a highly skilled Billing Specialist to join our Revenue Cycle team in Mission Viejo, CA. As a key member of our team, you will be responsible for reviewing and processing patient statements, processing refund requests, and interpreting insurance explanations of payments and benefits.
Key Responsibilities:
- Reviews and processes patient statements for multiple locations
- Processes refund requests and posts refunds into the system
- Interprets insurance explanations of payments and benefits
- Posts payments, chargebacks, adjustments, and remark codes in a timely and accurate manner
- Researches difficult ERAs/EOBs
- Researches open accounts receivables, resolves claims errors, and reprocesses claims for successful payment
- Maintains integrity of patient ledgers following guidelines provided to manage balances
- Submits claims electronically and by paper as required
- Answers incoming questions from patients and clinic team members regarding open account balances and billing issues
- Ensures compliance with all HIPAA/HITECH requirements and applicable federal, state, and local regulations
- Acts as a liaison and provides excellent customer support to teammates in our optometry practices
- Minimal travel to field practices may be required to meet with peers and develop a strong rapport and understanding of our business
Requirements:
- Healthcare billing experience: 1 year (optometry preferred but not required)
- Strong typing and data entry skills, including 10-key
- Basic knowledge of Microsoft products, including Excel, Word, and Outlook
Additional Desired Experience:
- Healthcare payment posting
- Healthcare insurance and patient collections
- Acuity Logic, Compulink, Eyefinity PM, and/or Officemate experience a plus
- Optical billing, Vision Therapy billing, Medicare & MediCal billing experience a plus
Education:
- High School diploma or General Education Degree (GED)
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