Spa Attendant

7 days ago


Airway Heights, Washington, United States Northern Quest Resort & Casino Full time
Job Summary

The Spa Attendant is a key member of the Northern Quest Resort & Casino team, responsible for providing exceptional guest service and ensuring a relaxing and rejuvenating experience for our visitors. As a Spa Attendant, you will be the face of our spa, providing personalized attention and care to our guests, while maintaining the highest standards of cleanliness and organization.

Key Responsibilities
  • Guest Service: Provide exceptional guest service, ensuring that every guest feels welcome and valued.
  • Spa Operations: Maintain the cleanliness and organization of the spa, including restrooms and relaxation lounge.
  • Treatment Scheduling: Oversee guest treatment schedules, ensuring services are started on time and running smoothly.
  • Communication: Communicate effectively with guests and staff, providing clear and concise information about spa services and protocols.
  • Inventory Management: Requisition supplies and spa collateral, ensuring that the spa is well-stocked and ready for guests.
  • Team Collaboration: Work collaboratively with treatment providers and other spa staff to ensure seamless service delivery.
  • Continuous Improvement: Participate in scheduled meetings and trainings to stay up-to-date on spa protocols and procedures.
Requirements
  • Education: High school diploma or general education degree (GED)
  • Experience: Previous guest service experience required
  • Skills: Excellent guest service skills, ability to communicate effectively, and ability to work in a fast-paced environment
  • Certifications: Mandatory Alcohol Server Training (MAST) certification, Washington State Food Worker Card, and Hepatitis A vaccination
Work Environment

The Spa Attendant will work in a fast-paced, dynamic environment, providing exceptional guest service and ensuring the smooth operation of the spa. The ideal candidate will be able to work effectively in a team environment, communicate clearly and concisely, and maintain a high level of attention to detail.


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