Bilingual Customer Support Representative
4 weeks ago
Customer Service Ambassador - Spanish Speaker
We are seeking a highly skilled and bilingual Customer Service Ambassador to join our team at Sherwin-Williams. As a Customer Service Ambassador, you will be responsible for providing exceptional sales service to our wholesale and retail customers, ensuring high levels of customer satisfaction.
Key Responsibilities:
- Provide exceptional sales service to ensure high levels of customer satisfaction
- Assist customers in person and over the phone, presenting appropriate products and services
- Build trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistently with policies and procedures
- Achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain work order files and formulas with precision
- Assist in maintaining presentable store areas and suggesting ways to improve sales
Requirements:
- Must be legally authorized to work without sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in both English and Spanish
- Able to retrieve material from shelves, lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Willing to work scheduled hours, including evenings and weekends
Preferred Qualifications:
- Valid, unrestricted Driver's License
- High School diploma or GED
- One year of experience in a delivery, retail, or customer service position
- Previous experience selling paint and related products
- Previous experience operating tinting and mixing equipment
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