Food Service Director

4 days ago


Lawrence, Massachusetts, United States Wendy's Full time

Are you ready to take on a new challenge and become a key player in the success of Wendy's?

Job Description

We are seeking an experienced General Manager to lead our team and drive the success of our restaurant.

About Wendy's:

Wendy's is a leading fast-food chain committed to serving fresh, high-quality food with great service. Our restaurants are the heart of our community, and we are passionate about creating a welcoming atmosphere for our customers.

Key Responsibilities:

  • Oversight of daily restaurant operations, ensuring compliance with health and safety regulations.
  • Management of staff recruitment, training, and performance evaluations to maintain a motivated team.
  • Implementation and maintenance of operational standards to deliver exceptional customer service.
  • Monitoring of financial performance, including budgeting, forecasting, and cost control measures.
  • Development and execution of marketing strategies to drive sales and increase brand awareness.
  • Fostering of a positive and productive team environment, encouraging collaboration and communication.
  • Addressing of customer feedback and resolution of any issues promptly to maintain satisfaction.
  • Maintenance of a clean, organized, and well-maintained restaurant.

Requirements:

  • Previous experience in a management role in the food service industry, preferably with Wendy's or a similar fast-food establishment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proven track record of achieving sales and financial goals.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Flexibility to work various shifts, including weekends and holidays.


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