District Manager

6 days ago


Dallas, Texas, United States Public Storage Full time

Job Summary:

Public Storage is seeking a skilled District Manager to lead our multi-unit locations and drive sales and customer service excellence. As a key member of our team, you will be responsible for developing and leading an effective team, executing company strategies, and promoting operational excellence.

Key Responsibilities:

  • Lead an Engaged Team:
  • Recruit, motivate, and retain a dedicated team of customer-facing employees.

  • Drive team performance through effective communication and coaching on customer service and sales strategies.

  • Brand Ambassador & Operational Excellence:
    • Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards.

    • Oversee delinquent tenant processes, including auctions, to reduce delinquency rates and improve customer retention.

    • Conduct monthly property audits to ensure operational standards and safety compliance are met.

  • Deliver Outstanding Customer Service:
    • Provide a welcoming and well-maintained environment to customers through effective facility maintenance and vendor management.

    • Address customer inquiries and concerns promptly in a professional manner.

  • Grow and Maintain a Robust Business:
    • Drive business growth through analytics, identifying trends and developing strategies to capitalize on opportunities.

    • Communicate effectively with customers, colleagues, and team members.

Benefits:

  • $116,000 first-year annual total compensation award opportunity, including base, guaranteed bonus, and restricted stock units.

  • Participation in company stock program with dividends paid quarterly.

  • Internal promotional opportunities throughout the United States.

  • Extensive training and coaching plans.

  • Comprehensive group healthcare programs.

  • 401(k) with generous employer match.

  • Paid time off.

  • Monday-through-Friday work schedule.

Qualifications:

  • Demonstrated leadership in building, developing, and retaining high-performing teams in a retail, service, or related industry.

  • Proven track record of top-tier performance.

  • Experience managing operational audits and payroll budgets.

  • Exceptional communication and time management skills.

  • Proficient in MS Office (Excel, Word, PowerPoint, and Outlook).

  • Passion for sales and customer service excellence.

  • Bachelor's Degree preferred.

  • Weekend availability by telephone.

  • Five work Saturdays per year required during peak season.

Additional Information:

  • All information will be kept confidential according to EEO guidelines.

  • The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.



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