Cybersecurity Threat Response Lead

5 days ago


Austin, Texas, United States IT Concepts Inc Full time
Job Description

The Enterprise IT Support Expert will play a critical role in the success of our IT operations, providing expert-level support for our clients and internal stakeholders. This role requires a deep understanding of IT service management, with expertise in troubleshooting and resolving complex technical issues.

The Cybersecurity Threat Response Lead will lead the response efforts for security incidents, working closely with the team to conduct thorough investigations, analyze data, and implement mitigation strategies to minimize downtime and data loss.

The System Operations and Recovery Manager will oversee the daily operation of our IT systems, ensuring seamless performance and availability. This includes monitoring system health, performing routine maintenance, and implementing disaster recovery plans to ensure business continuity.

In all these roles, excellent communication and interpersonal skills are essential, as you will interact with both technical and non-technical stakeholders. A bachelor's degree in computer science or a related field is required, with 5+ years of experience in IT service management.

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