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Customer Service Representative

2 months ago

Yonkers, New York, United States Myagentgladys Full time

Position Overview

Myagentgladys, a leading insurance agency, is seeking a highly motivated and career-oriented professional to join their team as a Customer Service Representative. As a key member of our team, you will play a crucial role in building and developing customer relationships within the community to promote our insurance products, including auto, home, and life insurance.

Responsibilities

• Establish and maintain strong customer relationships through regular follow-ups and needs-based reviews.

• Utilize a customer-focused approach to educate customers about insurance options and provide personalized solutions.

• Collaborate with the agency team to develop and implement a digital marketing strategy to promote our office and products.

• Assist in managing the agency's website and social media content to ensure a strong online presence.

Benefits

• Competitive hourly pay plus commission/bonus structure.

• Paid time off (vacation and personal/sick days).

• Opportunities for growth and advancement within the agency.

• Group life insurance benefits.

Requirements

• Sales experience, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.

• Excellent communication skills, both written and verbal.

• People-oriented with a strong ability to build relationships.

• Self-motivated and detail-oriented with a proactive approach to problem-solving.

• Ability to multitask and work in a fast-paced environment.

• Bilingual skills, preferably in Spanish.

• Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).