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Front Server

2 months ago

Washington, Washington, D.C., United States The Inn at Little Washington Full time
About The Inn at Little Washington

We are a renowned culinary institution, committed to delivering exceptional dining experiences to our guests. Our team is dedicated to providing unparalleled service, quality, and attention to detail in every aspect of our operations.

Job Summary

We are seeking a highly skilled and experienced Front Server to join our team. As a Front Server, you will be responsible for delivering a 5-Star, 5-Diamond, 3-Michelin Star experience to our guests. This includes maintaining all aspects of the service areas and dining room, and serving as the ambassador of our establishment.

Key Responsibilities
  • Function as MOD on any given night
  • Take on a mentorship role with new staff members, training them on new roles or information
  • Identify and resolve problems that arise during dinner service, taking corrective action as needed
  • Maintain a mastery of different departments, including:
  • Kitchen: Act as an expediter, with a deep understanding of cooking techniques and terms
  • Front desk: Understand billing procedures and resort suite functions
  • Housekeeping: Turn down rooms, locate and supply room amenities, and perform other tasks as needed
  • Valet: Park and direct guests to local attractions, and drive a manual vehicle as needed
  • Maintenance: Locate and change light bulbs, and obtain assistance from maintenance employees when needed
Requirements
  • Excellent communication skills
  • Prior fine dining experience
  • Must be at least 16 years of age
  • Must be well-groomed and well-presented, with no visible tattoos
  • Must have reliable transportation
  • Intermediate wine knowledge
  • Open to working holidays and weekends
Preferred Qualifications
  • Familiarity with Forbes Standards
  • Ability to communicate in a language other than English, preferably Spanish or French
  • Certification in alcohol awareness program
  • Certification in CPR
  • Prior experience with Resortsuite and Tock
  • Advanced wine knowledge
Physical Demands
  • Must be able to lift 30+ lbs.
  • Able to stand, bend, and walk for long periods of time
  • Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing