Solutions AI Architect

4 weeks ago


Boston, Massachusetts, United States Lilt Full time
Job Title: Solutions AI Architect

LILT is a leading AI solution for enterprise translations, empowering global organizations to adopt a true AI translation strategy. Our stack comprises a Contextual AI Engine, Connector APIs, and Human Adaptive Feedback, enabling seamless integration with existing workflows and continuous improvement.

As a Solutions AI Architect, you will play a critical role in bringing our platform to clients and prospects, working closely with Sales, Product, Engineering, Services, and Marketing teams. Your technical expertise will be instrumental in making LILT customers successful, leveraging your skills in global content management lifecycle, NLP/MT, TM, glossary, and content pipelines and integrations.

Key Responsibilities:

  • Collaborate with Account Executives and Account Managers to manage the customer's technical experience from scoping to deployment.
  • Develop and present reference architectures, how-tos, and demo applications for customers.
  • Be a subject-matter expert in translation and localization process optimization and best practices.
  • Align customer technology stacks to optimize localization processes.
  • Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success.
  • Play an active role in the development and maintenance of client-integrations.
  • Provide escalated support for critical customer operational issues.
  • Develop and iterate on internal processes to ensure consistency across solutions engagements.
  • Track existing technology solutions and follow the latest trends and developments in the localization industry.

Requirements:

  • At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company.
  • Experience working with complex services-oriented solutions.
  • Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization.
  • Subject matter expertise in localization solutions, technologies, and processes.
  • Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions.
  • A passion for technical and solution-based problem solving.
  • Analytical approach to intelligence gathering and project planning.
  • Outstanding verbal and written communication skills.
  • Keen attention to detail and adherence to deadlines.
  • Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment.
  • Self-motivated and inspired by a results-driven environment.
  • Confidence communicating technical ideas to various audiences.
  • Comfort with a bit of chaos, startup experience is an advantage.
  • Ability to work independently and self-sufficiently while being part of a team and pursuing team goals.

LILT is an equal opportunity employer, committed to the principles of fair employment and the elimination of all discriminatory practices. Compensation Range: $92K - $114K.



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