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Shift Manager

1 month ago

New London, Connecticut, United States McDonald's Full time
Job Title: Shift Manager

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for overseeing shifts, ensuring customer satisfaction, and leading a team of Crew Members to achieve outstanding Quality, Service, and Cleanliness.

Responsibilities:
  • Supervise shifts, ensuring that customers receive a fast, accurate, and friendly experience.
  • Provide leadership to Crew Members and other Managers during shifts to ensure exceptional customer service and quality food production.
  • Monitor safety, security, inventory, and profitability, taking action to address any issues.
  • Manage Crew schedules, encouraging high performance and providing opportunities for growth and development.
  • Train new team members on critical job functions and provide ongoing coaching and feedback.
Requirements:
  • Previous leadership experience in a restaurant, retail, or hospitality environment.
  • Strong communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Passion for delivering exceptional customer service and quality food production.
Benefits:
  • Competitive pay and direct deposit.
  • Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
  • Free uniforms and meals.
  • Medical, dental, and vision coverage.
  • Pre-tax flexible spending accounts.
  • Short- and Long-Term Disability, life, and accident insurance.
  • Paid vacation.
  • Service awards.

McDonald's is an equal employment opportunity employer and welcomes applications from diverse candidates. If you are interested in this opportunity, please submit your application online. We look forward to hearing from you