Service Desk Operations Associate

5 days ago


Westerville, Ohio, United States POWERHOUSE Full time
Job Title: Service Desk Operations Associate

Salary: $45,000 - $55,000 per year.

We are seeking a highly motivated and organized Service Desk Operations Associate to join our team at Powerhouse. As a Service Desk Operations Associate, you will be responsible for providing exceptional customer service by resolving service issues in a timely manner.

The ideal candidate will have one to two years related experience and/or training; or equivalent combination of education and experience. Previous experience in customer service is preferred.

Key Responsibilities:

  • Provide exceptional customer service by resolving service issues in a timely manner.
  • Analyze customer inquiries and determine means of resolution.
  • Prioritize tasks with overlapping timelines.
  • Keep accurate data and documentation of service requests.

Requirements:

  • One to two years related experience and/or training; or equivalent combination of education and experience.
  • Previous experience in customer service is preferred.
  • Proficient in Microsoft Office Applications - Intermediate to advanced Excel skills necessary.


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    About This RoleWe're seeking a Weekend Front Desk Associate to join our team at Planet Fitness - Duo Fit, LLC. This part-time position involves working weekends and potentially weekdays from 6am to 2pm.Essential Duties:Welcome members, prospective members, and guests with a smile.Manage front desk operations, including answering calls, verifying identities,...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a part-time Customer Service Representative. This role involves working on weekends and potentially one weekday, with a shift from 2pm to 10pm.Main Duties:Greet and assist members, prospective members, and guests.Process front desk transactions, including ID...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    We are seeking a highly motivated and customer-focused Fitness Team Associate to join our team at Planet Fitness - Duo Fit, LLC. As a Fitness Team Associate, you will be the face of our brand, providing exceptional service to our members and guests. Your passion for fitness and health will shine through in every interaction, ensuring that our members feel...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Customer Service SpecialistAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment and enjoy working with people? We're looking for a skilled Customer Service Specialist to join our team at Planet Fitness - Duo Fit, LLC. In this role, you'll be responsible for providing top-notch service to our members,...


  • Westerville, Ohio, United States Central Ohio Primary Care - Employees Full time

    About the RoleCentral Ohio Primary Care Physicians is seeking an experienced Front Desk Coordinator - Patient Services to provide top-notch support to our patients and medical staff.Salary: $45,000 - $55,000 per year (based on experience and location)Key Duties:Evaluate and respond to patient inquiries in a timely and professional manner, either in-person,...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    ResponsibilitiesGreet Members and Guests: Provide a warm and welcoming experience for all members and guests, responding to their needs in a timely and professional manner.Front Desk Activities: Answer phones, check IDs, process new member sign-ups, and facilitate updates to member accounts.Cleanliness and Safety: Maintain the neatness and cleanliness of the...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Are you a people person with a passion for fitness? Do you enjoy working in a dynamic environment where every day is different? As a Front Desk Representative - First Shift, you'll play a critical role in delivering exceptional customer service to our members.Your responsibilities will include answering phones, checking ID and member barcodes into the...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job Summary: We are seeking a highly motivated and experienced Fitness Club Operations Manager to assist in the oversight of gym operations at Planet Fitness - Duo Fit, LLC. This role is responsible for ensuring an exceptional member experience while maintaining a financially successful club.Key Responsibilities:Recruit, hire, train, and develop a...


  • Westerville, Ohio, United States Safe Hands Home Health Services LLC Full time

    About Us:Safe Hands Home Health Services LLC is more than just a workplace – we're a family dedicated to making a difference in the lives of those who need us most.Why Join Our Team?A Mission That Matters: Every day, our team provides compassionate care that improves the quality of life for patients and their families.Supportive Team Environment: We...


  • Westerville, Ohio, United States BRU Burger Bar - Westerville Full time

    Restaurant Service AssociateAbout the RoleWe are seeking a skilled Restaurant Service Associate to join our team at BRU Burger Bar - Westerville. As a key member of our front-of-house staff, you will play a vital role in ensuring our guests receive exceptional service and an unforgettable dining experience.Job SummaryThe successful candidate will be...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job OverviewThis is a full-time or part-time opportunity to join our team as a Customer Service Representative at Planet Fitness - Duo Fit, LLC. The ideal candidate will provide exceptional customer service, handle front desk activities, and maintain the neatness and cleanliness of the club.


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    This role is perfect for individuals who enjoy interacting with people, have excellent communication skills, and are passionate about fitness and health. As a Weekend Customer Service Specialist, you will be responsible for greeting members, handling front desk activities, and maintaining a clean and safe environment for our guests.


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    At Planet Fitness, we're passionate about helping our members achieve their fitness goals. As a Customer Service Ambassador, you'll be the face of our club, providing exceptional service to our members and exceeding their expectations.With a strong customer service background and a passion for fitness, you'll enjoy working in a fast-paced environment where...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job SummaryThis is a part-time position requiring weekend days and potential weekday shifts, from 6am to 2pm. The ideal candidate will provide exceptional customer service.Key Responsibilities:Greet members, prospective members, and guests with a friendly demeanor.Handle front desk activities, including answering phones, checking IDs, and new member...


  • Westerville, Ohio, United States Chicken Salad Chick Full time

    OverviewAt Chicken Salad Chick, we are committed to delivering exceptional customer service in a fast-paced environment. Our team members play a vital role in ensuring our guests have a positive experience.Job SummaryWe are seeking a Customer Service Associate to join our team as a Daytime Cashier. As a key member of our front-of-house staff, you will be...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job OverviewThis role is a great opportunity for someone who enjoys providing exceptional customer service and working in a fast-paced environment. As a Customer Service Representative Second Shift, you will be responsible for ensuring that our members have an outstanding experience at Planet Fitness - Duo Fit, LLC.Salary and BenefitsThe estimated salary for...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job SummaryThis is a part-time role that requires working weekend days and potentially a weekday shift. The shift is from 6am to 2pm.ResponsibilitiesGreet members, prospective members, and guests by providing exceptional customer service.Handle all front desk activities, including answering phones in a friendly manner, checking IDs and member barcodes into...


  • Westerville, Ohio, United States Beacon Orthopaedic Partners MSO LLC Full time

    Job Title: Rehabilitation Services Coordinator - Orthopaedic SettingBeacon Orthopaedic Partners MSO LLC seeks a highly organized and detail-oriented Rehabilitation Services Coordinator to join our team. This role will serve as the liaison between our organization and patients receiving rehabilitation services.About the RoleThis position is responsible for...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job Title: Fitness Club Customer Service RepresentativeThe ideal candidate will be a customer-focused professional with excellent communication skills, a passion for fitness and health, and the ability to provide exceptional service to members and guests. The successful candidate will work part-time on weekends, providing support at our state-of-the-art...


  • Westerville, Ohio, United States Planet Fitness - Duo Fit, LLC Full time

    Job Overview: We are seeking a motivated and customer-focused individual to join our team as a part-time Fitness Club Team Member. About the Role: In this role, you will provide exceptional customer service to our members and guests, ensuring a positive experience at our club. You will be responsible for handling front desk activities, including answering...