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Patient Services Coordinator

2 months ago

Hollywood, Florida, United States Gastro Health Full time
Join the Gastro Health Team as a Full-Time Patient Services Coordinator

At Gastro Health, we pride ourselves on being a supportive workplace that fosters career growth. Our team is made up of dedicated professionals who work collaboratively to provide exceptional patient care.
This position includes:
  • Excellent work/life balance
  • No weekends or evenings - Monday through Friday
  • Paid holidays and generous paid time off
  • A rapidly expanding team with opportunities for career advancement
  • Competitive salary
  • Comprehensive benefits package
Key Responsibilities:
  • Welcome patients warmly and efficiently.
  • Utilize the practice management system to create and maintain patient records, including scanning medical documents and insurance cards.
  • Ensure registration forms are complete and gather necessary physician information.
  • Confirm that patients have current referrals on the day of service and obtain them when necessary.
  • Verify insurance benefits and eligibility prior to appointments and procedures.
  • Collect applicable payments from patients and accurately post transactions.
  • Balance and close the daily time-of-service batch.
  • Assist patients with inquiries regarding their balances and payment options.
  • Maintain a clean and organized reception area, including restocking supplies.
  • Support healthcare providers by keeping them informed of appointment changes and ensuring they stay on schedule.
  • Handle incoming calls, direct them appropriately, and take detailed messages.
  • Manage appointment scheduling, confirmations, and cancellations.
  • Retrieve and respond to voicemail messages.
  • Reschedule missed appointments and ensure accurate daily coverage.
  • Assist with record requests, manage the fax inbox, and scan documents as needed.
  • Perform additional duties as assigned.
Qualifications:
  • High school diploma or equivalent.
  • Minimum of 2 years of experience in a medical office or similar environment.
  • Bilingual (Spanish) preferred.
  • Experience with eClinicalWorks (eCW) is a plus.
We provide a robust benefits package for our eligible employees:
  • 401(k) retirement plans with employer contributions.
  • Discretionary profit-sharing contributions.
  • Health, dental, and vision insurance.
  • Flexible spending accounts.
  • Voluntary life and disability insurance.
  • Accident and critical illness insurance.
  • Identity theft and legal insurance.
  • Pet insurance.
  • Paid time off and discounts at local fitness centers.
Additionally, we participate in a program that offers discounts on various entertainment and travel options.

Gastro Health is one of the largest gastroenterology multi-specialty groups in the United States, with over 130 locations nationwide. Our team consists of top-notch gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always in search of individuals who share our commitment to delivering outstanding medical care and an exceptional patient experience.

Gastro Health is proud to be an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.