Customer Service Parcel Coordinator

4 weeks ago


Hollywood, Florida, United States FedEx Office Full time
Job Summary

This role is responsible for coordinating the inbound and outbound package activities of the in-center parcel management operation. The ideal candidate will have strong organizational and communication skills, with the ability to work independently and as part of a team.

Key Responsibilities
  • Coordinate the receipt, processing, and delivery of packages
  • Utilize electronic tracking systems to manage packages
  • Provide excellent customer service to internal and external customers
  • Collaborate with team members to achieve operational goals
  • Perform administrative tasks, including data entry and inventory management
Requirements
  • High school diploma or equivalent required
  • Minimum six months of related experience preferred
  • Strong organizational and communication skills
  • Ability to work independently and as part of a team
  • Proficiency with computer systems and software applications
Working Conditions

This role requires the ability to stand for long periods, lift up to 75 pounds, and move packages of any weight with assistance. The ideal candidate will also have the ability to work in a fast-paced environment with minimal supervision.


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