Customer Service Associate

7 days ago


Springfield, Illinois, United States Security Bank Full time

At Security Bank, we are committed to promoting the financial health and prosperity of our customers and community. We invite qualified applicants with banking experience to apply for a Customer Service Representative position.

About the Job

This role operates in a professional office environment and reports directly to the Assistant Branch Manager. The ideal candidate will provide prompt and courteous service to external and internal clients, serving as the front-line contact for various banking services and above-average levels of customer service.

Responsibilities
  • Transact deposits, withdrawals, transfers, and post loan payments efficiently.
  • Issue negotiable items and other front-line products/services while maintaining confidentiality of bank customers and processes.
  • Balance cash drawers and transactions daily, adhering to information security standards.
Requirements
  • High school diploma or equivalent required; practical experience with basic hardware and software preferred.
  • One year teller experience, including sales and referrals and cash handling, is a plus.

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience, plus benefits such as 401(k) matching, dental insurance, and paid time off.



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