Medical Billing and Insurance Expert

3 days ago


Richardson, Texas, United States RadNet Full time
Role Overview

We are seeking a highly skilled Medical Billing and Insurance Expert to join our team at RadNet. As a key member of our team, you will be responsible for ensuring seamless patient interactions and resolving billing-related issues.

Salary: $20 - $21 per hour

Shift: Monday-Friday, 9:00am - 5:30pm CST / 8:00am - 4:30pm EST

Key Responsibilities
  1. Answer patient phone calls and respond to billing inquiries in a timely and professional manner.
  2. Update patient demographics and insurance information to ensure accurate claims processing.
  3. Enter necessary insurance data and re-file claims with insurance companies to facilitate claim payment.
  4. Review patient accounts to determine outstanding balances and provide clear explanations.
  5. Process payments over the phone from patients and negotiate payment arrangements.
  6. Explain insurance company's explanation of benefits (EOB) to patients.
Requirements
  • High School Diploma or GED required.
  • Experience working in a high-volume call center.
  • Proficient computer skills including ability to type 30+ WPM.
  • Knowledge of medical insurance processes, terminology, and explanation of benefits (EOB).


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