Insurance Support Associate

5 days ago


Richardson, Texas, United States State Farm Insurance Full time

About State Farm Insurance


We are a leading insurance provider seeking a highly skilled and customer-focused individual to join our team as an Insurance Support Associate.


Job Summary


This is a dynamic role that involves assisting customers with inquiries, complaints, and policy changes in a timely and professional manner. You will be responsible for providing accurate information regarding insurance products and services, processing policy applications, renewals, and cancellations, and resolving customer issues efficiently.


Responsibilities



  • Assist customers with inquiries, complaints, and policy changes via phone, email, or in-person.
  • Provide accurate and timely information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations.
  • Handle billing and payment inquiries.
  • Resolve customer issues and complaints in a professional and efficient manner.
  • Collaborate with team members to ensure customer satisfaction.
  • Maintain accurate customer records and update information as needed.
  • Follow company policies and procedures to ensure compliance with insurance regulations.
  • Stay updated on industry trends and changes in insurance policies.
  • Continuously improve knowledge and skills through training and development opportunities.

Requirements


To succeed in this role, you will need:



  • Bachelor's degree in a related field (e.g., business, finance, communications).
  • Proven experience in customer service, preferably in the insurance industry.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Knowledge of insurance regulations and industry trends.

Benefits


We offer a competitive salary range of $55,000 - $75,000 per year, depending on experience, as well as comprehensive benefits including medical, dental, and vision coverage, 401(k) matching, and paid time off.



  • Richardson, Texas, United States Insurance Source of Dallas Full time

    About the RoleWe are seeking an experienced and motivated Operations Manager to join our team at Insurance Source of Dallas.Job SummaryThe successful candidate will be responsible for supervising, training, and overseeing our Customer Service professionals in policy servicing, sales tactics, and explaining coverages.Key ResponsibilitiesSupervise and train a...


  • Richardson, Texas, United States Methodist Health System Full time

    About the Job: We are seeking a skilled Medical Support Associate to join our team at Methodist Richardson Medical Center. As a Medical Support Associate, you will play a vital role in providing high-quality patient care and support services to our patients, nursing units, and professional staff.Job Summary: The ideal candidate will have a strong background...


  • Richardson, Texas, United States Government Employees Insurance Company Full time

    Drive Your Career Forward as a Claims Service SpecialistWe are seeking a motivated and empathetic Claims Service Specialist to join our team at GEICO's Richardson, TX office.Compensation: $45,599.45 annually / $22.63 per hourThis is a hybrid role that offers the opportunity to grow professionally and personally. As a Claims Service Specialist, you will...


  • Richardson, Texas, United States Cellular Sales Full time

    Job Overview:We are seeking an Administrative Support Specialist to join our team at Cellular Sales. As a key member of our staff, you will play a crucial role in supporting the day-to-day operations of our office.About the Role:This is a full-time position requiring Monday through Friday work hours. The ideal candidate will have a strong background in...


  • Richardson, Texas, United States Air Distribution Technologies Full time

    About the RoleAs a HVAC Support Specialist at Air Distribution Technologies, you will play a crucial role in ensuring seamless customer interactions and resolving issues efficiently.Key ResponsibilitiesProcess orders, research customer inquiries, and respond to concerns in a timely manner.Serve as the primary communications link between customers, sales...


  • Richardson, Texas, United States HCA Full time

    About UsGalen College of Nursing is a leading provider of nursing education, offering Associate, Baccalaureate, and Master's degrees in nursing. Our faculty and staff are committed to delivering high-quality education and exceptional patient care. We value diversity, inclusivity, and teamwork, and we strive to create a positive and supportive work...


  • Richardson, Texas, United States APPLIED MATERIALS Full time

    Job SummaryWe are seeking a skilled Semiconductor Equipment Support Specialist to join our team at Applied Materials. As a key member of our global support network, you will be responsible for providing top-notch technical assistance to customers worldwide.Key Responsibilities:Install and maintain leading-edge customer equipment, performing scheduled...


  • Richardson, Texas, United States Symphony Risk Solutions Full time

    About Us: Symphony Risk Solutions LLC is a leading provider of insurance services, dedicated to delivering exceptional value to our clients. We are seeking an experienced Insurance Account Analyst to join our team in Richardson, TX.Salary Range: $60,000 - $80,000 per annum, depending on experience.Job Description: As an Insurance Account Analyst, you will be...


  • Richardson, Texas, United States University of Texas at Dallas Full time

    Job SummaryThe University of Texas at Dallas seeks an experienced Administrative Assistant II to support the School of Natural Sciences and Mathematics. This role involves interacting with faculty, students, staff, and visitors. The successful candidate will provide administrative assistance to the Associate Dean for Academic Affairs and Strategic...


  • Richardson, Texas, United States Symphony Risk Solutions Full time

    Symphony Risk Solutions LLC is committed to providing a dynamic and supportive work environment that fosters growth and development. As an Insurance Account Analyst, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional service in the insurance industry.Responsibilities:Maintain regular...


  • Richardson, Texas, United States Lonestar Full time

    Lonestar Managing General Agency is a dynamic organization committed to attracting and retaining top talent.Job SummaryWe are seeking a highly skilled Certified Auto Insurance Specialist to join our team in ensuring compliance with state mandates and delivering exceptional customer service.Key Responsibilities:Provide timely responses to agents and...


  • Richardson, Texas, United States University of Texas at Dallas Full time

    At the University of Texas at Dallas, we are seeking a highly skilled and organized individual to fill the role of Administrative Assistant II. This position will provide critical support to the Associate Dean for Academic Affairs and Strategic Initiatives, ensuring the smooth operation of the office.


  • Richardson, Texas, United States University of Texas at Dallas Full time

    The University of Texas at Dallas invites applications for an Administrative Assistant II position in the School of Natural Sciences and Mathematics. The successful candidate will provide high-quality administrative support to the Associate Dean for Academic Affairs and Strategic Initiatives, playing a vital role in advancing the school's mission and goals....


  • Richardson, Texas, United States Methodist Health System Full time

    We are seeking a highly skilled Patient Care Technician to join our multidisciplinary team at Methodist Health System. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care.About the RoleThis is a dynamic opportunity for a caring and compassionate individual who is passionate about delivering high-quality...


  • Richardson, Texas, United States The Warren Center Full time

    Are you passionate about making a difference in the lives of children and families impacted by developmental delays and disabilities? We are seeking an experienced Medical Billing Associate to join our team at The Warren Center!About the RoleWe are looking for a skilled and organized individual to support our Revenue Cycle Manager in ensuring accurate...


  • Richardson, Texas, United States Jimmy John Full time

    OverviewWe are seeking a reliable Freight Courier Associate to join our team. This role is ideal for individuals who enjoy working independently and have a passion for delivering exceptional customer service.About the JobAs a Freight Courier Associate, you will be responsible for safely transporting goods from one location to another. You will work closely...


  • Richardson, Texas, United States VetJobs Full time

    Job Summary: We are seeking an experienced Claims Representative to join our team, handling auto physical damage claims with attention to detail and excellent customer service skills. If you have a strong background in claim handling, excellent communication skills, and the ability to work in a fast-paced environment, we encourage you to apply for this...


  • Richardson, Texas, United States ClubCorp Full time

    Are you a driven individual with a passion for the hospitality and service industry? ClubCorp, a leading golf and country club operator, is seeking an experienced Golf Operations Associate to join our team. In this role, you will play a critical part in driving business success by providing exceptional customer service to our members and guests.We are...


  • Richardson, Texas, United States Visiting Angels Full time

    Join Our TeamWe are seeking a dedicated and compassionate In Home Housekeeper or Caregiver to join our team in Richardson, TX. As a trusted home care provider, we offer a supportive work environment and opportunities for growth. Our caregivers are the backbone of our organization, and we value their dedication to providing exceptional care to our...


  • Richardson, Texas, United States Arapaho Rehabilitation and Care Center Full time

    Job Summary:Arapaho Rehabilitation and Care Center is seeking a highly organized and customer-focused Receptionist to provide exceptional support to our team and clients. The successful candidate will be responsible for managing the front desk, answering calls, and handling a variety of administrative tasks. This is a fantastic opportunity to join our...