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Senior Large Loss Project Manager

2 months ago

Michigan Center, Michigan, United States Kustom US Inc Full time
Job Overview

Kustom US Inc, a leader in the property restoration industry since 1968, is renowned for delivering exceptional restoration and emergency services to a diverse clientele, including commercial, industrial, and residential sectors. Our commitment to innovative solutions and meticulous service has established us as a trusted partner in maintaining the continuity of life and business for our clients across the nation.

As a part of our dedicated team, you will have the opportunity to make a substantial impact in the field of restoration. The Senior Large Loss Project Manager plays a pivotal role in steering the company's efforts in addressing significant commercial losses. This strategic leadership position encompasses operational management, team guidance, strategic foresight, and the cultivation of essential relationships to ensure the successful execution of mitigation projects and their seamless transition into reconstruction phases.

Key Responsibilities

  • Leadership Development:
    1. Recruit, mentor, and retain a skilled team of National Project Managers.
    2. Facilitate professional growth and development opportunities for team members.
  • Operational Management:
    1. Enhance operational efficiency by ensuring adequate resources, including personnel, equipment, and vendor partnerships.
    2. Oversee the creation and application of Standard Operating Procedures (SOPs) to maintain project consistency and quality.
  • Resource Coordination:
    1. Guarantee that each Kustom location is prepared and equipped to manage the initial response to large loss mitigation projects.
    2. Strategically allocate resources, including equipment and personnel, across various regions.
  • Relationship Management:
    1. Forge and nurture relationships with clients, adjusters, and industry professionals.
    2. Represent Kustom at industry-related events and conferences.
  • Administrative Collaboration:
    1. Partner with the administrative team on invoicing, job cost analysis, and ensuring project profitability.
  • Project Oversight:
    1. Direct the operational management of large loss mitigation projects from initiation through to completion, ensuring a smooth handover to the reconstruction team.
    2. Monitor project progress to ensure adherence to timelines, scope, and budgetary constraints.
  • Equipment and Logistics Management:
    1. Coordinate with the asset management team to ensure availability of equipment and materials.
    2. Conduct regular assessments of equipment maintenance and functionality.
  • Continuous Improvement:
    1. Stay informed on industry trends and best practices to drive ongoing process enhancements.
    2. Implement feedback mechanisms to improve processes, response times, and customer satisfaction.

Qualifications:

  • Demonstrated leadership experience in team management, ideally within the restoration or a related sector.
  • Proven track record in managing successful large loss commercial projects.
  • Strong strategic and operational capacity management skills.
  • Exceptional relationship management and financial insight.
  • Familiarity with equipment and logistics oversight.
  • Dedication to continuous learning and staying abreast of industry advancements.
  • Excellent communication skills with flexibility for travel related to large loss incidents.

Physical Requirements & Working Conditions:

  • Ability to perform standard office activities, including:
    • Prolonged periods of sitting.
    • Engaging in computer-related tasks.
    • Participating in filing and organizational tasks.
    • Lifting and carrying office supplies (up to 25 pounds).
  • Regularly required to communicate effectively while performing job duties.
  • Fine motor skills necessary for tasks such as keyboarding.
  • Exposure to typical office conditions during work hours.
  • Moderate noise levels in the work environment.

What We Offer:

  • Competitive Salary
  • Comprehensive Medical, Dental, and Vision Plans
  • 401(k) with Company Match (eligibility required)
  • Short-term & Long-term Disability Coverage
  • Critical Illness/Accident/Hospital Indemnity Plans
  • Employee Assistance Program
  • Paid Time Off
  • Opportunities for Advancement and Professional Development

Compensation is determined based on geographic location, relevant skills, experience, education, and certifications.

Kustom is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions.