Night Auditor
4 weeks ago
The Night Auditor is responsible for delivering exceptional results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the overnight front desk and night audit operations. This role is a key support for the Front Office and Assistant Front Office Managers, ensuring seamless operations and accurate financial reporting.
Key Responsibilities
- Accurately balance all hotel income and expenses for a 24-hour operating period, including room revenue, food and beverage revenue, and other related transactions.
- Complete and transmit daily management and accounting reports, ensuring the accurate accounting of hotel revenues and expenses.
- Assist with other front desk-related tasks, including check-ins, check-outs, and guest requests.
- Provide exceptional customer service, responding to guest inquiries and resolving conflicts in a professional and courteous manner.
- Collaborate with the Operations Manager to resolve accounting discrepancies and ensure accurate financial reporting.
Requirements
- High school diploma or equivalent required.
- One year of previous hotel experience preferred.
- Strong knowledge of Microsoft Excel, Word, and Opera systems preferred.
- Ability to speak, read, and write fluent English; other languages beneficial.
- Professional verbal and written communication skills.
About Sonesta
Sonesta International Hotels is a leading hospitality company that values exceptional service and financial accuracy. As a Night Auditor, you will play a critical role in ensuring the success of our hotel operations and contributing to the company's mission.
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