Night Auditor
3 months ago
A Night Auditor provides excellent customer service to guests and keeps the front desk and accounting operations running smoothly at night. They assist guests with their overnight requests and balance accounts leftover from the day shift. A night auditor handles late night check-ins, manages guest requests and accepts reservations.
ESSENTIAL JOB FUNCTIONS
Guest Relations:
•Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed
•Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible
•Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities
•Take steps to ensure the greatest guest satisfaction possible
•Respond to situations as they arise and manage guest conflict
Operations:
•Inspect studios and public spaces daily according to company and brand standards
•Be able to respond effectively and according to procedure in times of emergency
•Ensure all policies and procedures are accurately followed at all times
•Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events
•Respond to guest service calls efficiently and expediently
•Ensure safety of building and occupants; contacting emergency services/law enforcement when needed
•Document work activity using the appropriate log and according to policy and procedure
Sales & Revenue:
•Executes the lead management process and completes all sales and marketing objectives as established by supervision
•Review Studio Inventory daily to ensure maximization of studio revenue
•Maintain effective sales of ancillary offerings to accommodate guests' needs and maximize revenue
•Follow revenue management guidelines as directed by supervision
ADDITIONAL DUTIES
•Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities.
•Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision
•All other duties as assigned by supervision
SPECIAL OPERATIONAL FUNCTIONS
GSA's are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available.
-
Night Auditor
3 months ago
Fort Lee, United States Stonebridge Companies Full timeApproach all encounters with guests and employees in a friendly, service-oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiat Night Auditor, Auditor, Audit, Operations, Accounting, Night
-
Night Auditor
3 weeks ago
Fort Worth, United States Crescent Hotels & Resorts Full timeBalance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. This is an overnight position. ESSENTIAL JOB FUNCTIONS: 1. Prepare d Night Auditor, Auditor, Operations, Associate, Audit, Accounting
-
Night Auditor
2 weeks ago
Fort Lauderdale, Florida, United States Holiday Exp Ft Lauderdale Full timeJob SummaryThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. This includes registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.
-
Night Auditor
2 months ago
Fort Worth, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Courtyard Alliance Town Center [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit...
-
Night Auditor
4 weeks ago
Fort Myers, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Holiday Inn Express Fort Myers East [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit...
-
Auditor - Guest Services
2 weeks ago
Fort Collins, Colorado, United States Aimbridge Hospitality Full timeAbout the RoleWe are seeking an experienced Night Auditor to join our team at Aimbridge Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.This is a part-time position, working approximately 20 hours per week. We offer a...
-
Night Auditor
1 month ago
Fort Wayne, United States BLUE FLAME HOSPITALITY LLC Full timeBlue Flame Management is the Best Place to Work with its competitive wages, flexible full-time to part-time hours, and great worldwide hotel discounts! We pride ourselves in having the best training so no matter your experience we can help you! We are looking for the Best Night Auditor in the city! Blue Flame manages three hotels on the Northeast side of...
-
Night Auditor
4 weeks ago
Fort Worth, United States Quorum Hotels Full timeDescriptionThe Holiday Inn Express Fort Worth Downtown is looking for a Night Auditor to join the team! The Night Auditor is responsible for the preparation and disposition of all Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include registering guests, making reservations,...
-
Night Auditor
4 months ago
Fort Worth, United States Auberge Resorts Full timeCompany Description Bowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including a 2,250 square foot...
-
Night Auditor
2 months ago
Fort Wayne, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Night Audit
6 months ago
Fort Collins, United States Spirit Hospitality LLC Full timeJob Type Full-time Description PURPOSE OF THE POSITION The Night Auditor is responsible for the overall operation of the hotel during the late-evening hours. This position is expected to operate the hotel in accordance with standard policies and procedures. RESPONSIBILITIES Checks Guest Service Agent's accounting records for accuracy each evening ...
-
Night Auditor and Guest Services Specialist
6 days ago
Fort Worth, Texas, United States FOSSIL CREEK HOTEL LP Full timeWe are seeking a highly motivated Night Auditor and Guest Services Specialist to join our team at Fossil Creek Hotel LP.About the JobThis role involves working overnight shifts to process financial transactions, respond to guest requests, and maintain accurate records. If you have excellent communication skills, attention to detail, and a passion for...
-
Night Auditor
1 month ago
Fort Wayne, United States ZMC Hotels Full timeBenefits: Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who...
-
Hotel Night Auditor
4 days ago
Fort Lauderdale, Florida, United States Holiday Exp Ft Lauderdale Full timeJob Summary:The Hotel Night Auditor is responsible for ensuring the accuracy and integrity of financial transactions, managing front desk operations during overnight hours, and maintaining a secure environment. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal abilities.Duties and...
-
Night Shift Auditor
2 weeks ago
Fort Worth, Texas, United States Crescent Hotels and Resorts Full time**Job Overview:**The Night Auditor plays a critical role in ensuring the accuracy of our financial transactions and maintaining the integrity of our accounting systems. This position requires a high level of attention to detail, excellent analytical and problem-solving skills, and the ability to work independently in a fast-paced...
-
Night Auditor
3 days ago
Fort Lauderdale, Florida, United States Holiday Exp Ft Lauderdale Full timeAbout the RoleWe are seeking a highly skilled Night Auditor to join our team at Hyatt Place Dallas Grapevine. As a Night Auditor, you will be responsible for overseeing the front desk operations during the overnight shift, ensuring seamless guest services and maintaining accurate financial records.Key Responsibilities:Registering guests and making...
-
Night auditor
1 month ago
Fort Lauderdale, United States KOLTER HOSPITALITY GROUP Full timeJob DetailsJob Location Hyatt Centric Las Olas - Fort Lauderdale, FL Position Type Full Time Salary Range $17.00 - $17.00 Hourly Travel Percentage None Job Shift Graveyard Job Category Hospitality - Hotel DescriptionOverview: A Kolter Hospitality Night Auditor delivers service excellence to our guests taking care of any overnight needs and reconciling all...
-
Night Auditor
6 months ago
Fort Lauderdale, United States Performance Hospitality Full timeJob DetailsJob Location B Ocean Resort - Fort Lauderdale, FL Position Type Full Time Education Level High School Job Category Hospitality - Hotel DescriptionCompany Overview: Performance Hospitality is a lifestyle hotel management company committed to providing outstanding service to our guests! We manage a variety of branded, independent hotels in major US...
-
Auditor for Hospitality Operations
4 days ago
Fort Lauderdale, Florida, United States Holiday Exp Ft Lauderdale Full time**Overview:**We are seeking a skilled **Night Auditor** to join our team at Hyatt Place Dallas Grapevine. As a Night Auditor, you will be responsible for managing the overnight front desk, processing transactions, and maintaining accurate financial records.**Responsibilities:**Manage the overnight front desk, including registering guests, making...
-
Front Office Professional
2 weeks ago
Fort Collins, Colorado, United States Aimbridge Hospitality Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for managing the front desk during the overnight shift, ensuring that all guest requests are met promptly and efficiently.Main Responsibilities:Registering guests and preparing their roomsMaintaining accurate records...