Administrative Support Specialist
2 weeks ago
Estimated Salary: $40,000 - $50,000 per year.
Job Description:The Anxiety and Agoraphobia Treatment Center in Bala Cynwyd, PA is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. This role is essential in providing excellent customer support and ensuring smooth office operations.
Key Responsibilities:
- Greet and assist visitors and clients at the front desk, ensuring a positive first impression.
- Manage incoming calls and emails, providing timely responses to inquiries.
- Support clinicians with client issues and basic office tasks.
- Perform clerical duties such as filing, sending letters and maintaining office supplies as well as light bookkeeping.
- Support office management tasks to enhance workflow and productivity.
- Utilize SimplePractice electronic health record platform to send client forms, update client information.
- Assist with marketing tasks.
- Maintain confidentiality of sensitive information while adhering to company policies.
Requirements:
- Strong customer service skills with the ability to communicate effectively with diverse individuals.
- Proficient in time management to prioritize tasks efficiently in a busy environment.
- Excellent proofreading skills with attention to detail in written communication.
- Familiarity with clerical duties and office management practices.
- Ability to work independently and take initiative to complete tasks.
- Familiarity with computers.
- Previous experience with an electronic health record system is a plus and/or willingness to be trained in Simple Practice EHR system.
- Previous experience in an administrative or office management role is advantageous.
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