Administrative Support Specialist

2 weeks ago


BalaCynwyd, Pennsylvania, United States The Anxiety and Agoraphobia Treatment Center Full time
Job Title: Administrative Support Specialist

Estimated Salary: $40,000 - $50,000 per year.

Job Description:

The Anxiety and Agoraphobia Treatment Center in Bala Cynwyd, PA is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. This role is essential in providing excellent customer support and ensuring smooth office operations.

Key Responsibilities:

  • Greet and assist visitors and clients at the front desk, ensuring a positive first impression.
  • Manage incoming calls and emails, providing timely responses to inquiries.
  • Support clinicians with client issues and basic office tasks.
  • Perform clerical duties such as filing, sending letters and maintaining office supplies as well as light bookkeeping.
  • Support office management tasks to enhance workflow and productivity.
  • Utilize SimplePractice electronic health record platform to send client forms, update client information.
  • Assist with marketing tasks.
  • Maintain confidentiality of sensitive information while adhering to company policies.

Requirements:

  • Strong customer service skills with the ability to communicate effectively with diverse individuals.
  • Proficient in time management to prioritize tasks efficiently in a busy environment.
  • Excellent proofreading skills with attention to detail in written communication.
  • Familiarity with clerical duties and office management practices.
  • Ability to work independently and take initiative to complete tasks.
  • Familiarity with computers.
  • Previous experience with an electronic health record system is a plus and/or willingness to be trained in Simple Practice EHR system.
  • Previous experience in an administrative or office management role is advantageous.


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