Credit Union Professional

3 weeks ago


Los Angeles, California, United States First City Credit Union Full time
About Us

First City Credit Union is a dynamic and growing financial institution dedicated to providing exceptional service to our members.

We are seeking a highly motivated Branch Customer Service Associate to join our team. In this role, you will play a critical part in delivering outstanding customer experiences and ensuring the success of our branch operations.

The estimated salary for this position is $40,000 - $60,000 per year, depending on experience.

Job Description

You will be responsible for:

  • Responding to member requests for information on various products and services
  • Processing accurate transactions, such as deposits, withdrawals, payments, and transfers
  • Opening various credit union accounts, including IRAs, trusts, term certificates, shares, and share draft accounts
  • Interviewing loan applicants and counseling members regarding consumer loan options
Skills and Qualifications
  • Minimum two years of experience as a teller, loan processor, new accounts representative, or telephone representative in a financial institution
  • Basic math, personal computer, and 10-key skills
  • Excellent customer service and sales skills
Benefits Package
  • Competitive compensation and benefits package
  • Health, dental, and vision plans
  • 401(k) plan
  • Life insurance
  • Paid Time Off (PTO) Plan
  • Paid holidays
EOE

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