Regional Airport Operations Manager
24 hours ago
The Regional Airport Manager will lead and support a team of Business Operations Managers in achieving high levels of sales and operational excellence across a portfolio of airports. This role will involve implementing best practices, providing guidance and collaboration, and driving revenue growth through targeted initiatives.
Key Responsibilities- Support Airport Business Operations Managers in achieving budgeted revenue targets.
- Implement customer-centric initiatives to drive revenue growth.
- Drive revenue goal attainment through revenue reporting, projections, and sales activity tracking.
- Implement best practices regarding sales, marketing, and operational objectives.
- Create a forum for Airport Business Operations Managers to communicate and address issues.
- Serve as a sounding board and elevation point for challenges and issues.
- Assist in developing comprehensive business plans.
- Implement targeted initiatives to drive revenue growth.
- Work closely with all departments to drive revenue goal attainment.
- Coordinate with Director, VP, and other Regional Managers to create consistent presentations.
- Engage with National, Local, and Import organizations to develop impactful marketing resources.
- Work with Senior Management, Airport Business Operations Managers, Sales, Development, and Operations staff to set targets and standards.
- Implement enterprise-wide changes in policies, practices, and methods.
- Foster positive partnerships with airports and stakeholders to enhance revenue opportunities.
- Bachelor's degree preferred or equivalent combination of education, training, experience, or military experience.
- 5+ years of leadership in sales, marketing, development, properties, and/or project management.
- Strong sales and service mindset, with exceptional people management and team performance experience.
- Knowledge of media and advertising industry, business cycles, and key revenue and expense drivers.
- Able to multi-task and balance multiple priorities.
- Demonstrated experience with sales organizations, including building and developing teams.
- Excellent verbal and written communications skills, including delivering effective presentations and leading meetings.
- Ability to identify root cause of issues and quickly work to resolve them.
- Proficient in Microsoft software applications.
- Business Perspective: Using an understanding of business issues, processes, and outcomes to enhance business performance.
- Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes.
- Negotiating: Seeking to resolve different perspectives or matters of dispute by discovering shared interests and finding mutually acceptable solutions.
- Performance Management: Managing employee performance for success where goals are created, competencies are incorporated, and constructive feedback is provided for continuous improvement.
- Planning and Organizing: Reaching goals that are central to organizational success by making and following plans and allocating resources effectively.
- Revenue and Profitability Management: Managing the revenue stream, using internal and external sources of information to achieve the organization's chosen value proposition and maximize profitability.
The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to lift, pull, push, and position ladders, material, and equipment, occasionally more than 50 pounds.
- Employee is required to climb ladders and/or stairs.
- This job is generally performed in a temperature-controlled airport environment.
- The requirements of the job include occasional exposure to dust and fumes.
- Duties are occasionally performed evening or late-night hours.
- Able to walk through airport terminals of varying sizes.
- Must possess a valid driver's license.
- Able to travel up to 30-40% of the time for periodic corporate meetings, sales-related meetings, and industry events.
- When needed, able to work beyond normal business hours to help meet critical deadlines.
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