Infrastructure Operations Center Systems Administrator

4 weeks ago


Oak Park, Illinois, United States XCEL Engineering Inc Full time
Job Overview

XCEL Engineering, Inc. is seeking an experienced Systems Administrator to join our team in the Enterprise Operations Center. As a key member of our infrastructure team, you will be responsible for providing compute and storage infrastructure for the enterprise operations of the Lab. This role involves providing 24/7 monitoring operation for the Critical Systems run by the Laboratory, working in a fast-paced research environment, and collaborating with engineers to automate workflows.

Key Responsibilities

Document team processes, including work instructions, and maintain a living knowledge base.
Monitor infrastructure equipment and servers for uptime and performance.
Assist in Backup Administration and Restore requests.
Assist in Enterprise Server Patching.
Assist in Server Vulnerability management.
Work with a Data Center Infrastructure Management System (DCIM) to track assets and connections.
Collaborate with other system engineers and vendors to troubleshoot and resolve hardware and software issues.
Provide off-hours support, troubleshooting, and escalation.
Provide suggestions for process improvement and implement when required.
Install and configure software, including commercial packages and open-source packages.
Support data storage systems and backup services.
Derive results for metrics on technical performance as requested.

Requirements

An Associate's degree in Information Technology or a related technical field of study and 5+ years of experience. An overall combination of equivalent experience may be considered.
Experience in PowerShell and Scripting, Backup architecture and operations, SCCM and server patching, managing a virtualized environment, Windows and Linux Server Platforms, and Enterprise class backup solutions.
Basic understanding of network communication and demonstrated troubleshooting techniques.
Basic understanding of virtualization environments and operations.
Excellent interpersonal skills suitable for user support and ability to work well with peer system administrators.

Preferred Qualifications

Enterprise automated VM Cluster installation/configuration/management experience.
Previous experience working in a government, scientific, or other highly technical environment.
Demonstrated ability to perform job tasks while considering cyber security risk of those tasks, and consulting with security professionals when necessary.
Experience in an environment requiring change control processes.
Excellent written and oral communication skills.
Motivated self-starter with the ability to work independently and to participate creatively in collaborative teams across the laboratory.
Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever-changing needs.

Work Environment

This role is based in an inside office environment, working on a computer for long periods of time, and may involve long periods of sitting at a desk. The work environment is fast-paced and sometimes involves extreme deadline pressures.

Equal Opportunity Employer

XCEL Engineering, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics, or any other characteristics protected by applicable federal, state, or local law.

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