Sales and Service Expert

2 months ago


Costa Mesa, California, United States Hermès Full time

About the Role:

The Sales Specialist will be responsible for achieving sales and customer service objectives in a fast-paced, luxury environment. This role will work collaboratively with the sales team and support teams to provide an exceptional client experience.

Key Responsibilities:

  • Meet monthly and annual sales goals while working as part of a team to achieve collective targets.
  • Organize and prioritize the selling floor to support sales efforts and customer experience. Ensure all items are stored at all times and maintain selling floor standards.
  • Provide assistance with inventory preparation and processing transactions, including receipts and CRM files.
  • Partner with management on POS decisions and communicate discrepancies.
  • Maintain cleanliness and organization of workstation at all times.
  • Comply with asset protection procedures, including employee sign-in sheets and bag checks.
  • Provide high levels of service to clients, including prompt and friendly greetings, assistance with wrapping and packaging, and answering questions.

Requirements:

  • 2+ years of experience in sales, preferably in a luxury environment.
  • Strong relationship development and communication skills.
  • Even-tempered with ability to continuously multi-task.
  • Self-starter with ability to work independently and collaborate with a team.
  • Strong organizational skills.
  • Open availability to accommodate business needs.
  • Ability to lift between 0-25 lbs. without assistance.

Compensation:

The range for this position is $23.72 - $29.30 per hour. Actual rates are determined based on the job, location, and individual experience.

About Hermès:

Hermès is a family-owned company dedicated to making highly-crafted, beautiful objects. We value people, creativity, and innovation, and strive to make a positive impact on the world. Our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of artisans.

Our Commitment:

We are committed to being a Maison for All, a home where we make efforts to generate, support, and advance the values of diversity, inclusion, and family. We support our team members' personal and professional success through a culture that values equality, individuality, and fairness.



  • Costa Mesa, California, United States J.D. Power Full time

    Job DescriptionRole OverviewWe are seeking a highly skilled Automotive Sales Expert to join our team at J.D. Power. As a Client Success Lead, you will be responsible for developing key actionable insights and leading monthly discussions with Director/VPs at OEMs.Key ResponsibilitiesProvide C-suite automotive executives with pricing, incentives and business...

  • Sales Associate

    2 weeks ago


    Costa Mesa, California, United States Ingka External Full time

    Job SummaryAs a Sales Associate - Home Furnishings Expert at Ingka External, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers. You will be an expert in our home furnishings products and services, and will work closely with customers to understand their needs and provide...


  • Costa Mesa, California, United States Ingka External Full time

    Job OverviewAs a Retail Sales Associate at Ingka External, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers. You will work closely with customers to understand their needs and preferences, and provide expert advice on our range of home furnishings products.Key Responsibilities...


  • Costa Mesa, California, United States J.D. Power Full time

    Job Title: Client Director - OEM Customer SuccessAt J.D. Power, we are seeking a highly skilled and experienced Client Director to lead our OEM customer success efforts. As a trusted advisor to our clients, you will be responsible for developing and executing strategies to drive business growth and profitability.Key Responsibilities:Develop and maintain...


  • Costa Mesa, California, United States Crate&Barrel Full time

    At CB2, we're transforming the perception of home design for today's modern consumer. Our commitment to high-quality, sophisticated design at an approachable price has made us a leader in the industry.As a Sales Associate - Visual Merchandising Expert, you'll play a key role in bringing our vision to life. Under the direction and mentorship of our Management...

  • Sales Associate

    1 week ago


    Costa Mesa, California, United States GameStop Full time

    **GameStop - Retail Sales Team Member**As a Sales Associate at GameStop, you will be responsible for providing exceptional customer service by greeting guests promptly, assisting with their video gaming needs, and recommending additional items. You will also support the overall shopping environment, including visual and operational aspects, and contribute to...

  • Sales Associate

    7 days ago


    Costa Mesa, California, United States Crate&Barrel Full time

    We're looking for a driven professional with an inclusive mindset to join our team as a Sales Associate at CB2.As a Sales Associate, you'll be at the core of our customers' experience, providing friendly, outgoing, and naturally driven service. You'll be a fan of everything we sell, and that enthusiasm will bring a level of excitement to our stores that...

  • Sales Associate

    2 months ago


    Costa Mesa, California, United States H&M Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at H&M Group. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and creating a welcoming experience for our customers.Key ResponsibilitiesProvide high-level service to customers, including initiating...

  • Sales Associate

    2 weeks ago


    Costa Mesa, California, United States Forever 21 Full time

    Key Responsibilities: Respond to customer inquiries and needs in a timely and professional manner. Assist customers in locating and selecting merchandise, and provide information on product availability and features. Utilize basic selling techniques to engage with customers and promote sales initiatives. Introduce current promotions and brand initiatives to...


  • Costa Mesa, California, United States Bloomingdale's Full time

    About UsBloomingdale's is a fashion-forward retailer that makes style accessible and fun for all. Our mission is to inspire our customers to express their personal style and creativity through fashion. We strive to create an inclusive and dynamic work environment where every colleague feels valued and empowered to contribute to our success.Job OverviewThe...

  • Sales Associate

    4 weeks ago


    Costa Mesa, California, United States IKEA Full time

    Optimizing the Shopping ExperienceWe are seeking a skilled Sales Associate to join our team at IKEA. As a Sales Associate, you will play a key role in providing exceptional customer service and driving sales growth.Key Responsibilities:Building Customer RelationshipsCreate strong relationships with customers to provide support in-store and remotely.Expert...

  • Sales Associate

    7 days ago


    Costa Mesa, California, United States Chico's FAS Full time

    Job Title: Sales AssociateAt Chico's FAS, we're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key Responsibilities:Customer Experience: Model and promote the Most...


  • Costa Mesa, California, United States Target Full time

    About the Role:We are seeking a skilled Food & Beverage Expert to join our team at Target. As a Food & Beverage Expert, you will play a critical role in providing a fresh and full shopping experience for our guests.Key Responsibilities:Deliver exceptional guest service, prioritizing their needs over tasks.Uphold and maintain the execution of Food & Beverage...

  • Sales Associate

    2 weeks ago


    Costa Mesa, California, United States La-Z-Boy Inc. Full time

    Job SummaryLa-Z-Boy Incorporated is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for creating a positive and engaging customer experience, driving sales growth, and building strong relationships with our customers.Key ResponsibilitiesProvide exceptional customer service and...


  • Costa Mesa, California, United States Smart and Final Full time

    Job SummaryWe are seeking a Part Time Retail Associate to join our Store Operations Team. As a key member of our team, you will be responsible for providing excellent customer service, maintaining a store section, and stocking merchandise.Key ResponsibilitiesMaintain a store section as assigned and stock merchandise using proper equipment.Assure proper...

  • Sales Consultant

    2 weeks ago


    Costa Mesa, California, United States Tapestry Full time

    Sales and Clienteling ExpertAs a Sales and Clienteling Expert at Tapestry, you will play a vital role in driving sales and delivering exceptional customer experiences. Your primary responsibility will be to create a positive and personalized experience for our customers, building strong relationships and fostering loyalty.Key Responsibilities:Take ownership...


  • Costa Mesa, California, United States CSC Generation Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Sur La Table. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the success of our store.Key ResponsibilitiesProvide an...

  • Sales Associate

    3 weeks ago


    Costa Mesa, California, United States Anthropologie Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesCustomer ExperienceDevelop and maintain a deep understanding of our customers' needs and preferences to...


  • Costa Mesa, California, United States Crossroads Trading Co. Inc. Full time

    Crossroads Trading Co. Inc. is seeking a highly motivated and fashion-forward individual to join our sales team as a Retail Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a visually appealing store environment, and driving sales through effective merchandising and inventory...

  • Sales Associate

    3 weeks ago


    Costa Mesa, California, United States Madewell Full time

    Madewell Sales Associate Job DescriptionAs a Sales Associate at Madewell, you will be responsible for driving sales by exceeding selling and service expectations. You will help welcome customers into the Madewell community, create genuine connections, and become an expert on all things denim. Your goal will be to help customers express their authentic selves...