Benefits Opportunity Specialist I

2 weeks ago


New York, New York, United States New York City, NY Full time

**Job Description**

We are seeking an experienced Benefits Opportunity Specialist I to join our team in New York City, NY. In this role, you will be responsible for addressing and resolving various inquiries and complaints related to Cash and Emergency Assistance (CA) and Supplemental Nutrition Assistance Program (SNAP) benefits and services.

You will work closely with clients to understand their needs and provide personalized solutions. Your expertise will be essential in ensuring timely resolution of issues and completing transactions in Classic POS (CA)/WMS.

The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment. If you are a detail-oriented and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

**Key Responsibilities**

  • Address and resolve various inquiries and complaints related to CA and SNAP benefits and services
  • Work closely with clients to understand their needs and provide personalized solutions
  • Ensure timely resolution of issues and complete transactions in Classic POS (CA)/WMS

**Requirements**

  • A baccalaureate degree from an accredited college, plus 18 months of full-time satisfactory experience working as a Benefits Opportunity Specialist
  • Excellent analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment

**Salary and Benefits**

The salary for this position is approximately $55,000 - $65,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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