Insurance Career Advancement Representative

7 days ago


Riverside, California, United States Poonam Walia - State Farm Agent Full time
Company OverviewWe are Poonam Walia - State Farm Agent, a dynamic insurance agency dedicated to providing exceptional customer experiences. Our team is committed to growth and development, and we are seeking a talented individual to join our ranks as a Customer Service Representative.

SalaryThe estimated salary for this position is $40,000 per year, plus commission/bonus opportunities.

Job Description

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for establishing strong relationships with our customers, providing prompt and accurate service, and educating them about insurance options.


Key Responsibilities:
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide excellent customer service by responding promptly and accurately to customer inquiries.
  • Use a customer-focused review process to educate customers about insurance options and help them make informed decisions.
  • Maintain accurate records of customer interactions and provide feedback to the team on areas for improvement.

Required Skills and Qualifications:
  • Dedication to delivering exceptional customer service.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Property and Casualty license (must be able to obtain within 6 months).
  • Life and Health license (must be able to obtain within 6 months).
  • Bilingual - Spanish required.

Benefits:
  • Hourly pay plus commission/bonus opportunities.
  • Growth potential/Opportunity for advancement within my office.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience.


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