Insurance Policy Administrator

6 days ago


Riverside, California, United States State Farm Insurance Full time

About State Farm Insurance

At State Farm Insurance, we offer a competitive $45,000 - $60,000 per year salary for our Customer Service Representative position. As a leading provider of insurance products and services, we are dedicated to delivering exceptional customer experiences.

Job Overview:

We are seeking an experienced Customer Service Representative to join our team. The successful candidate will be responsible for assisting customers with inquiries, complaints, and policy changes, as well as providing accurate and timely information regarding our insurance products and services.

Main Responsibilities:

  • Process policy applications, renewals, and cancellations;
  • Handle billing and payment inquiries;
  • Resolve customer issues and complaints in a professional and efficient manner;
  • Collaborate with team members to ensure customer satisfaction;
  • Maintain accurate customer records and update information as needed.

Requirements and Qualifications:

To be considered for this role, you must have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. A high school diploma or equivalent is required, and prior experience in a customer service role is preferred.

Benefits:

In addition to a competitive salary, we offer a range of benefits, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.

Why Choose State Farm Insurance?

We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees. If you are passionate about delivering exceptional customer service and working for a leading insurance company, we encourage you to apply for this exciting opportunity.



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