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Cybersecurity Operations Manager

2 months ago


Billerica, Massachusetts, United States Cabot Corporation Full time
About the Role

Cabot Corporation is seeking a highly skilled Cybersecurity Operations Manager to join our Digital Security team. As a key member of our team, you will play a crucial role in supervising engagements with our Managed Security Services Provider (MSSP) and Managed Service Provider (MSP) while also overseeing cybersecurity tools.

Key Responsibilities

As a Cybersecurity Operations Manager, you will be responsible for:

  • Managing Supplier Relationships: Collaborate with MSSP and MSP to ensure SLAs, performance metrics, and deliverables are met.
  • Cybersecurity Posture Visibility: Assess vendor reports, incident responses, and security monitoring for cybersecurity posture visibility.
  • Incident Response Program Management: Manage the Digital Security Incident Response program, including coordination during incidents.
  • Vendor Performance Monitoring: Monitor vendor performance, provide feedback for improvement, efficiency, and cost-effectiveness.
  • Service Enhancement Opportunities: Conduct regular vendor performance reviews to identify service enhancement opportunities.
  • Escalation and Issue Resolution: Act as the main point of contact for escalations and issue resolution with the MSSP and MSP.
Tool and Technology Roadmap

You will be responsible for:

  • Developing a Comprehensive Roadmap: Develop and maintain a comprehensive roadmap to enhance cybersecurity capabilities.
  • Cybersecurity Tool Evaluation: Evaluate cybersecurity tools that align with organizational needs, collaborating with Digital teams and MSP for implementation.
  • Effective Deployment and Management: Ensure effective deployment and management of tools and technologies supporting cybersecurity objectives.
  • Staying Up-to-Date: Stay updated on cybersecurity trends, threats, and technologies to ensure a current and effective roadmap.
  • Cybersecurity Project Management: Oversee cybersecurity projects to meet established budgets, objectives, and expectations.
Cybersecurity Strategy and Alignment

You will collaborate with:

  • Cybersecurity Leadership: Collaborate with cybersecurity leadership and team members to align strategies with business goals and risk tolerance.
  • Strategic Planning: Contribute cybersecurity expertise to strategic planning sessions.
  • Progress and Risk Updates: Provide regular updates on cyber domain, progress, and risks.
What You Will Bring to Cabot

To be successful in this role, you will need to bring:

  • IT Security Knowledge: Knowledge of IT Security, service levels, project management, collaboration, conflict resolution, and problem-solving skills.
  • Diplomatic Influencing: Diplomatic influencing and motivating others with personal power.
  • Strong Communication Skills: Strong communication skills in technical and business terms.
  • Self-Motivated Ownership: Self-motivated ownership and responsibility acceptance.
  • Incident Avoidance Strategy: Incident avoidance strategy and automation tools expertise.
Qualifications

To be considered for this role, you will need to have:

  • Undergraduate Degree: Undergraduate degree in Computer Science or STEM, or equivalent relevant experience.
  • Experience in Cybersecurity: 5+ years managing relationships with MSSP and MSPs in cybersecurity.
  • Experience in Information Security Management: 5+ years experience in information security management frameworks and successful cybersecurity initiative management.
  • Cybersecurity Certifications: Familiarity with cybersecurity technologies and information security certifications are desired.