Customer Service Liaison

3 weeks ago


Syracuse, New York, United States Anoplate Full time
Customer Service Representative

The Customer Service Representative plays a vital role in delivering exceptional customer experiences at Anoplate. This involves providing accurate and timely information to clients regarding their orders.

Key Responsibilities:
  • Initiate and respond to customer inquiries in a professional and courteous manner.
  • Ensure seamless order fulfillment by addressing customer concerns and resolving issues efficiently.
  • Collaborate with internal teams to provide comprehensive support to clients.
  • Maintain accurate records of customer interactions and order status.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in using relevant software and systems.


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