Service Manager
5 days ago
At TLC Management, we are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for enhancing the value of our residential assets by providing an exceptional experience to our residents, vendors, employees, and owner.
About the Role:- Lead maintenance operations to ensure timely and efficient resolution of resident requests and issues.
- Develop and implement strategies to improve resident satisfaction and retention.
- Collaborate with the maintenance team to ensure seamless execution of projects and tasks.
- Manage and maintain accurate records of maintenance activities, including work orders, inventory, and supplies.
- Develop and implement budgets for maintenance operations, including capital expenditures and operational expenses.
- Ensure compliance with industry regulations, including Fair Housing Laws.
- Provide exceptional customer service to residents, vendors, and employees.
- 5+ years of experience in multifamily housing management, with a focus on maintenance operations.
- Proven track record of improving resident satisfaction and retention.
- Strong leadership and communication skills.
- Ability to motivate and develop team members.
- Knowledge of maintenance functions, including plumbing, pools, HVAC, appliance repair and installation, electrical, painting, caulking, snow removal, life safety, and cleanliness.
- Good computer skills and ability to learn specialized software.
- Exceptional customer service abilities and ability to communicate using clear, professional language.
- Competitive compensation package, including salary and commissions.
- Comprehensive benefits program, including medical, dental, vision, paid holidays, paid vacation and sick time, life insurance, and 401(k) profit sharing.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Service Manager
5 days ago
Mt Prospect, United States TLC Management Full time{"title": "Service Manager", "description": "Job SummaryTLC Management Company is seeking a highly skilled Service Manager to enhance the value of our residential asset by providing an exceptional experience to our residents, vendors, employees, and owner. As a Service Manager, you will be responsible for leading maintenance operations, supervising...
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Service Manager
2 weeks ago
Mt Prospect, United States TLC Management Full timeJob Title: Service ManagerWe are seeking a highly skilled and experienced Service Manager to join our team at TLC Management Company. As a Service Manager, you will be responsible for enhancing the value of our residential assets by providing an exceptional experience to our residents, vendors, employees, and owner.About the RoleThe successful candidate will...
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