Service Manager

2 weeks ago


Mt Prospect, United States TLC Management Full time
Job Title: Service Manager

We are seeking a highly skilled and experienced Service Manager to join our team at TLC Management Company. As a Service Manager, you will be responsible for enhancing the value of our residential assets by providing an exceptional experience to our residents, vendors, employees, and owner.

About the Role

The successful candidate will be a reliable, organized, and professional leader with strong technical skills and attention to detail. You will be responsible for supervising day-to-day maintenance operations, performing routine site inspections, and obtaining bids for projects. You will also be responsible for maintaining detailed, accurate, and confidential records, and timely and accurate submission of required reports and all other required operational items.

Key Responsibilities
  • Supervise and coordinate maintenance operations to ensure timely and efficient completion of tasks
  • Perform routine site inspections to identify and address any maintenance issues
  • Obtain bids for projects and negotiate contracts with vendors
  • Maintain accurate and detailed records of maintenance activities and expenses
  • Submit timely and accurate reports and operational items
  • Develop and implement maintenance schedules and procedures to ensure optimal asset performance
  • Collaborate with other departments to ensure seamless communication and coordination
Requirements and Qualifications
  • Minimum 2 years of experience in maintenance operations or a related field
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Strong technical skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to lift up to 50 pounds and climb stairs and ladders
What We Offer

TLC Management Company offers a comprehensive benefits package, including competitive compensation, commissions, and quarterly bonuses. We also offer a healthy work-life balance, medical, dental, and vision insurance, paid holidays, paid vacation and sick time, life insurance benefits, long-term disability, employee assistance program, and 401(k) profit-sharing with a generous company match.

We are an equal employment opportunity employer that encourages employee development and offers excellent training and ongoing support in a learning and sharing culture where employee ideas and suggestions are welcomed and valued.


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