Imaging Clerk/Support Specialist
3 weeks ago
About the Role:
We are seeking a skilled and detail-oriented Imaging Clerk/Support Specialist to join our team at Excela Health. As an Imaging Clerk, you will play a vital role in facilitating office workflow, assisting customers and physicians, and completing clerical duties with precision.
Responsibilities:
* Greet and assist all customers as needed, providing direction when required.
* Answer telephone calls using proper etiquette and handle inquiries effectively.
* Assist with distributing patient preps and screenings, ensuring timely and accurate completion of tasks.
* Prepare correspondence for physician offices and other institutions, obtaining necessary release forms when needed.
* Burn CDs, print radiologic images, and fax reports to designated recipients.
* Collaborate with physicians and staff on HIS/RIS/PACS systems, maintaining seamless communication.
* Facilitate internal communication within departments, delivering and retrieving requests as necessary.
* Maintain workstations in optimal condition, ensuring adequate office supplies are available at all times.
Requirements:
* High School Diploma or equivalent is required; prior experience in a similar role is preferred.
* Strong leadership skills, organizational abilities, and critical thinking skills are essential for this position.
* Proficient keyboarding skills and basic knowledge of computers and office equipment are necessary for success.
* Ability to communicate complex concepts to diverse audiences, possessing sound judgment and independent thinking.
Work Environment:
This role requires working varying shifts, including 10-hour days, and may involve travel between System locations. The incumbent will be scheduled based on operational need, which may include rotating shifts, stand-by, on-call, and overtime assignments. Due to the nature of the work, it's essential to maintain attention to detail, remain focused, and adapt to changing circumstances effectively.
Salary Information:
The estimated annual salary for this position is $45,000 - $55,000, depending on qualifications and location.
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